Home » Tricks to Get Through to California Unemployment

Tricks to Get Through to California Unemployment

If you have a reason to contact California's Unemployment offices, you probably know this is no simple task.
Fortunately, there are other lesser known, and LESS BUSY phone lines available to anyone that knows them and knows how to use them.

This site will walk you through everything you need to know to get through to EDD today!

Finally found a trick that worked to get through to the California EDD after weeks of trying.

4/18/2012

On Wednesday, April 18, 2012, I got through to EDD using one of the tricks I found online.

Here are the steps I took. I hope they work for you like they did for me:

1. Call EDD on their Vietnamese line at (800) 547-2058...

2. As soon as you hear ANY WORDS spoken (you would normally hear "Welcome to the Employment Development Department...") DIAL "1 - 2 - 1 - 1 - 7".
3. Wait for the message to finish in Vietnamese. Next, you will hopefully hear it switch to their "on-hold" music and someone will pick up soon. The person I talked to answered in English and was very helpful in getting me the answers I needed.

Please post if this process worked for you too.

Was this trick effective in getting you through to California EDD?

529 Comments

Rocio

6/6/2012 05:50:38 am

OMG Thank you so much!!!

This worked for me after weeks of trying and at least 50 calls at different times and different days.

I finally got through on 6/06/12.

I cannot thank you enough, it was a lifesaver! I was only allowed to apply for unemployment by the phone and I don't know what I would have done if this hadn't worked.

Anna

1/29/2013 09:12:01 am

HERE'S WHAT WORKS EVERY TIME: hit 5 (as if you're an employer), then hit 1 when prompted, then hit 1 again when prompted, then hit 0 (to speak to a live person) - they will tell your wait time and then a nice person comes on - LIVE!!! This works better than anything out there - and I've tried them all!!!

Justin

2/1/2013 08:40:39 am

This worked perfectly.

2/4/2013 05:16:16 am

Anna knows what shes talking about, i just called and talked to someone in less them 1 minute.

mike hunt

2/5/2013 06:02:51 am

just got through in less than 2 mins

Amanda

2/5/2013 07:06:02 am

Thank you Anna you tip worked today! The other number vietnamese line would not take my call just referred me to English phone number

Yort

2/5/2013 08:13:33 am

BOOYAH!!! You effin rock Anna!!!

Success

2/6/2013 01:51:14 am

Just worked for me. Thank you!!!

Sophia

2/7/2013 03:03:11 am

Anna! Thank You so much! This worked right away, I actually called back twice and got through in minutes. I for sure reccomend this, it does work. The Vietnamese line did not work for me.

MARIANNE

2/7/2013 07:29:57 am

Anna is the absolute best! worked!

Kate

2/12/2013 07:59:29 am

It worked! Oh, thank you!! I've been emailing them back and forth for 4 weeks, not getting any kind of helpful answers, and unable to get through using the 12117 or 130 tricks, and the Vietnamese line didn't work either. I'm SO grateful this worked!

Jacob Revolution

2/13/2013 04:05:42 am

Anna I could kiss you

amir

2/19/2013 06:22:21 am

VERY EFFECTIVE. Matter of seconds u get a hold of a very nice person. THANX and GREAT JOB ANNA!

JSteel

2/19/2013 06:46:44 am

The employer trick works like a charm. Highly recommend using it unless you like making hundreds of phone calls without being able to get through day after day. Thank you for sharing

brandy

2/19/2013 07:07:48 am

Ugh! I got the "we have too many calls and can't take your call at this time. Goodbye!" like I get when I go through the normal route.

This makes me so stabby.

Jimmy belloso

2/25/2013 12:43:48 am

Anna u r the best! U r a such a blessing to us! Thanx again!

Bryce

2/27/2013 06:37:31 am

Omg I love you so hard right now Anna!

Kristin link

3/1/2013 05:41:20 am

YOU ARE A HERO

kevin

3/5/2013 01:40:59 am

It worked perfect .In less than 1 min i was talking to a edd rep.

3/11/2013 06:25:34 am

Worked! Thanks so much Anna!

Annaisagenuis

3/12/2013 06:28:38 am

Amazing. Works like a charm. I spoke to someone in one minute! Thanks Anna!

Martin

3/12/2013 08:46:03 am

Thank you Anna! Did anyone else get asked for their social in order for them to "keep track" of who called?

Jules

3/13/2013 04:46:58 am

thank you so much

ISABEL

3/13/2013 09:36:57 am

ANA!!! THIS WORKED GREAT.... THANKU

Shazim

3/15/2013 04:24:08 am

You freaking rock Anna! This worked like a charm :)

Tiffany

3/19/2013 01:44:37 am

Omg u r so awesome it definitely works got through in less than a min and got my issue resolved.

Diana

3/19/2013 07:15:37 am

This works every time! I have never waited more than 5 minutes on the phone. Thanks Anna!!

ROBERT

3/20/2013 07:36:50 am

I TRIED THIS AND GOT THRU. THANK

Ali

3/22/2013 02:22:40 am

I called on Friday at 9am and I had someone within 1 minute. Thanks Anna

LIZ

3/29/2013 07:14:43 am

THANK YOU ANNA! THANK YOU! Got through in 1 minute!

Scott

4/3/2013 04:48:18 am

ALMOST!! She tried to put me through, but the switchboard didn't pick up. She was nice enough to give me the switchboard direct number 909-383-4663. This is only for people who have missed their phone interview. She suggested I call after 1pm.

Saism

4/3/2013 06:39:35 am

wow... that's awesome!

Amanda

4/5/2013 04:27:28 am

THANK YOU THANK YOU! You save our familys home!!! Been trying for weeks to fix a simple problem.... And on the first try this worked..... Ahhhhhhh with so much going not in our favor lately this is such a great blessing and accomplishment.... THANK YOU!

tai

4/11/2013 10:02:58 am

tthhhaannkkkyyyooooouuuuu!!!!!!!!

anandita

4/11/2013 02:35:21 pm

it works everytime i call edd thanks anna

Josh

4/12/2013 09:10:34 am

Yup it worked like a charm.

Jeremy

4/15/2013 02:32:15 am

Wow, I'm surprised how well that worked... I had been trying for over an hour (starting at 8:10am, right after the office opened) to get through using the normal method, but this worked the first time I tried it! Thanks for the tip!

Marlon

4/19/2013 02:52:38 am

I LOVE YOU IT WORKED!!!

Riza

4/19/2013 04:49:56 am

You are the HERO of the month!!!!! It works, and the person that answered the phone was the nicest person ever!!!!

agnes

4/25/2013 09:06:05 am

I tried this several times and it worked each time however the last time the nice lady on the phone indicated that since I went about it this way it alerted the department of homeland security that I needed to verify my identity. She was very nice but very honest about the fact that this is not something I wanted to continue to do. She even called me back to ensure I knew the dates i was supposed to go online to enter my claim.

Just thought I would pass this information on. Good luck to us. :) and thank you for this tip.

CrowCrone

5/1/2013 04:51:30 am

I got a message saying they are too busy to take my call but I'm thinking I will try it again a little later. Maybe because it is noon they are all at lunch. I hope this works!!

Melissa

5/3/2013 02:00:43 am

You just saved my sanity. Had been calling every half hour dailly, woke up at 8a and still got the "too many people waiting, we can't help you". Did this and got someone on the first try who was so helpful and nice. Thank you!

Erica

5/3/2013 02:37:53 am

Anna thanks for your help you made this easier finally someone who actually helps

LaReina

5/7/2013 03:44:42 pm

Thank you!

Mari

5/17/2013 09:48:00 am

Thank you Anna this worked like a charm!!!!

John

5/24/2013 02:46:08 am

This work great! Got through in one minute to a very nice live person. FYI if you are an employee who's hours has been cut back, if you still make over 600 dollars week before taxes you do not qualify for any benefits. But you still can file a claim if you want to.

John

5/31/2013 02:38:24 am

Brilliant! This FINALLY got me through to get my claim filed.

The worst part? There's no way i qualify, i just need to get a denial from California, so that i can qualify for extended benefits from Oregon.

SBlack

6/17/2013 03:59:31 am

This worked beautifully. A sweet, kind woman answered the phone in less than 60 seconds. She was able to look up my account, answer my questions, and transfer me internally to the wright department. She also told me what to say to the next rep to help move the process along. I had been calling and emailing for almost 2 months! Thank you Anna!

amber

6/18/2013 02:45:24 am

Works perfect!!

olga

6/26/2013 03:49:43 am

this works! and they are super nice too! Thank You so much!

Bret link

7/8/2013 03:47:30 am

Thank you Anna! It worked! Now let's see if they get back to me in a reasonable amount of time.

Dave link

7/25/2013 03:27:38 am

Worked like a charm

me guy

8/6/2013 01:10:09 am

you rock anna thank you

sally

8/12/2013 04:08:09 am

Anna, you are the absolute BEST! This worked and saved me from tearing my hair out. Thanks for posting. It's the gift that keeps on giving.

Sunshine

8/14/2013 02:10:14 am

Anna knows- sending her virtual hugs at this point, I'm on hold, but have been talking to a real person (toni) who is currently helping me.
Thanks so much for putting this info out there!

Deborah

8/23/2013 03:21:19 am

Worked like a charm, got through on 8/23/13 in less than one minute after listening to all the prompts.

Toni

8/27/2013 04:25:50 am

This really worked... the 12117 did nothing, but after 6 hours of trying to get through I just did... Thank you!

Joanna

9/3/2013 07:28:43 am

Which 800 number should I use?

michelle

9/17/2013 01:12:58 am

WOW, I almost started to cry when it worked. Thank you so much Anna, your a life saver, seriously!

Essie

9/19/2013 02:19:20 am

After trying to get through for several days I finally got through using your method. Thank you so much Anna!! 09/19/2013

Rebecca

9/26/2013 02:57:37 am

What number, Anna? I have had terrible luck and am at the end of my rope.

Annette

10/4/2013 06:20:32 am

This no longer works as of October 2013.

Cleo

11/22/2013 04:07:14 pm

What is the phone number used??

Jarrod

11/25/2013 01:12:57 am

yes this worked. I have had no luck for over a week getting through.
I got through to a real live rep in about five minutes
Hit the 5 key as soon as the first message begins
then 1 1 0

Nicholas Stiles

11/25/2013 02:47:28 am

so what main line do i dial?

JAIME

11/26/2013 02:10:09 am

IT WORKED!!! I COULD KISS YOU! THANK YOU THANK YOU THANK YOU!

Amazed

12/5/2013 02:35:56 am

This worked thank you Anna you are Awesome!!!

stan

12/16/2013 12:40:42 am

WORKED LIKE A CHARM!
12-16-13

Daisy

1/8/2014 12:49:10 am

Thank you soooooooo much Ana, it worked perfectly !!!

zmz

1/23/2014 12:41:13 am

I dailed the vitnamese # when they started talking I dialed 5110 and I got thru to an english speaking rep yay!!! Thank you to the original poster and you

A-Mill

3/3/2014 03:38:20 am

Bless You!!

Suzie

4/9/2014 04:24:30 am

It worked!!! I can't believe it!!! I waited 2 min and a very nice rep helped me with my problem. Thank you Anna!!! I'm sure you're working now...whoever hired you, they are fortunate to have you.

jen

7/7/2014 03:15:11 am

Thank you so much, my husband was getting very irritated not being able to get through and I found your comment and had him give it a try, going the call menu hasn't changed in the last two years. He was speaking to a live person in about a minute and half.

patrick

7/29/2014 01:18:21 am

wow your right got through second try! awesome info thanx

Molly

7/29/2014 01:53:44 am

This worked!! Had been trying for days and was loosing hope! Wait time less than 2 minutes.

brian

7/29/2014 01:54:09 am

Excellent. I got through with only a 3 minute wait time.

Duayne

8/15/2014 03:12:52 am

It's 10:10 a.m. here in L.A. County. Just tried this and, after about a minute and a half, I got totally disconnected while on hold. Called right back, just to hear the teleprompt that "due to the high volume of calls, we are unable to process your request at this time--blah blah blah...". Guess if there has to be one in the bunch, it's usually me...

Janeice

11/10/2014 02:39:01 am

With what phone number are you using Anna. I can't get it to work

Bea

11/20/2014 01:35:39 am

I used Anna's trick and it worked! Well, actually, since the EDD's office closes at noon(!), I tried at 11:15am, and it was too late. I got the too-many-people-on-hold-so-goodbye message. I tried this again the next morning at 9am, and it worked!

Specifically, for me, I first hit 5 (got the hit-a-valid-number-or-we'll-hang-up-on-you message), then I hit 1 (for English), then 5, 1, 1, 0. At this point, I was put on hold for only 5 minutes, spoke to a real, live, friendly person who then transferred me, was on hold for about 3 minutes, and then spoke again to a real, live, friendly person. I couldn't believe it!

Thanks for the trick, Anna!!!

Yensi

1/22/2015 02:25:57 am

OMG I can't believe it I was finally able to speak to someone :-) Thanks so much

Kati

1/23/2015 05:18:56 am

what phone number do I dial?

Andrew

2/23/2015 03:11:15 am

Anna. Marry me. WOW. THANK YOU!!!!

andi

6/4/2015 03:49:13 am

This worked like a charm. You totally rock Anna. It took me a whole 10 minutes and the woman was so helpful and gave me information that I didn't even know to help me with everything.

Patricia Locacciato

6/4/2015 05:34:09 am

Hi, Anna -- what number did you call? The main number -- 866-333-4606??

Thank you so much!!!

Pat

Andrea

7/9/2015 02:02:07 am

What number do you call?

denise

7/15/2015 09:17:30 am

what number was the original number you were using? thanks

Ernie

10/14/2015 09:37:11 pm

I called the vietnamese line and the fucken guy cursed me the fuck out....is this some kind of gag? Wtf? This aint funny I mean I heard the Edd hold music and the guy was foreign but why the fuck would he do that? And he wouldn't transfer me to no one. I was real nice up till the point when he said "fuk your mother for calling". Bitchass punk!

Yazzy

12/28/2015 09:56:55 am

Anna, thank you this TOTALLY works!! :)

hani

2/8/2016 11:55:40 am

I don't hear a prompt, you mean when the voice comes on. I don't hear anything.

Margaret L.

2/18/2016 11:07:41 am

I'm definitely going to try this out. Thank you!!!

Atindra

4/8/2016 03:06:44 pm

does not work

Dee

11/14/2016 09:28:02 am

This worked great. Only took 2 calls.

Delia link

11/17/2017 08:47:48 am

2017 and this still works!!! 3 days I've been calling at different times. Even at 8am they told me they had too many callers and hung up! THANK YOU Anna. I was done in 10 minutes after starting with 5!

Cameron

1/9/2020 10:38:52 am

It is now January of 2020 and after weeks of bouncing around the telecert system this is the only advice that has worked. THANK YOU SO MUCH

Naikea

3/20/2020 08:02:00 am

What number Anna ?

Eric

6/1/2020 03:47:54 pm

Hey Anna, you are saver. I got my call answered today after tried about 10 minutes. I had to hold it for more than one hour and half but I got to speak with a person. She was nice and very helpful.
I was hesitated on give a try but it was worth it. I appreciate your help. if anybody is having a hard time to get a hold of EDD give yourself a try and be patient.

Melissa

7/27/2020 09:06:59 am

Did you call the main number for this? I’ve been trying for a month to speak to someone!

Victor Gonzalez

8/24/2020 08:18:03 am

Anna, which number do i have to call to put that options???? Pleade i need help and I've been trying everything! 1 800-300-5616 that's the number I'm calling but it's never available

Aaricka Swanson

1/3/2021 10:19:39 am

What number did you call Anna?

Corey

6/1/2021 09:25:02 am

Got told to bad not my problem they hung up on me

Jorge

2/12/2024 05:10:44 pm

Thank you so much Anna we all love you😳♥️

Holly

2/7/2013 03:59:28 pm

It worked!!! Thanks I had been trying for weeks to get through! I followed the instructions and waited maybe 5-7mins listening to the music until someone picked up the phone.

luie

2/21/2013 02:31:12 am

thank you so much!

FriendlyFriend

3/11/2013 03:02:31 am

call the 1800 number. 1 for english. listen to message. then press 5 1 1 0. thank me later

Appreciated!!

4/3/2013 07:58:14 am

FriendlyFriend - That you are. I have made over 300 calls in 2 days and just got through. Thank you soooo much

What 800 number?

5/6/2013 02:40:49 am

What 800 number? It doesn't work on the main one 1-800-300-5616

GRATEFUL

5/6/2013 03:29:43 am

OMG THANK YOU THANK YOU THANK YOU! Got through the FIRST TIME with this after hours and hours of calling. Lifesaver FriendlyFriend. Thank you again. ♥♥♥

Angela

6/25/2013 03:13:57 am

This worked perfect. The lady I spoke to helped transfer me to the right person. She stayed on the line with me until the phone transfer was completed. When transfered that lady was very helpful and we finished processing my claim. Thank you so much for the tip.

Elizabeth

10/24/2013 03:03:20 am

This one works!!!! (call the 1800 number. 1 for english. listen to message. then press 5 1 1 0) Yaaaaay and THANK YOU! The wonderful man who helped me gave me a good tip. He said do not do the online/ phone weekly certification the first time and that there seems to be more problems that way. He said to send it in by the mail the first time. Just thought I would share his tip.
Again, thank you!!!

tiredofEDD

11/19/2013 01:51:56 am

they must have caught on cause i can't get threw either ways displayed on this blog shitty

Fred

10/29/2014 02:40:55 am

You Rock!!!!

sanandita

3/19/2013 05:35:15 am

it works....dial the numbers together as soon as u hear vietnemese voice.

Tatyana

5/9/2013 09:23:58 am

UNBELIEVABLE, THANK YOU WHO POST THAT

1. Call EDD on their Vietnamese line at (800) 547-2058.
2. As soon as you hear ANY WORDS spoken (you would normally hear "Welcome to the Employment Development Department...") DIAL "1 - 2 - 1 - 1 - 7".
3. Wait for the message to finish in Vietnamese. Next, you will hopefully hear it switch to their "on-hold" music and someone will pick up soon. The person I talked to answered in English and was very helpful in getting me the answers I needed.

HELPED ME ALOT! FIRST OF ALL, I CALLED SO MANY TIMES AND MONTHES TO EDD. THERE I PRESSED "ENGLISH" WHICH IS NUMBER 1, THEN NUMBER 6, NUMBER 7 AND NUMBRE 3 AND MY CALLED ENDED AUTOMATICLY. CRAZY. I WAS SO TIRED, NO HOPE THAT SOMEDAY I WILL WILL gO THROUGH. Until I saw on the website this truk viethnam. haha...went through easily..... I didnt understanat anything in thhis language but i pressed those numbres that was wrote down and then i heard music and after a few seconds somebody picked up the phone and said "EDD". I asked is this EDD OFFICE? and she says "how can i help you"...You guys she answered on my three answers ! ( about my weekly claim forms that i didnt get, payments didnt get and claim expiration"...yeeeeeeeeee....thank you ...thank you.....thank you...

THANKS AGAIN....I AM HAPPY

Kelli

11/1/2013 03:45:07 am

I just tried this and it worked!! it was the first time EVER i was able to get through to EDD. Hearing that hold music was the most beautiful thing I've ever heard. Ive tried all the prompts and all the tricks and this was the first one that finally worked. Thank you!!

marcia

11/4/2013 12:18:06 am

has anyone received notices from edd stating they filled out their claim form wrong, First they told me I didn't sign the form. Then on the next claim stated information missing. Please, I believe it is another stall tactic Did anyone notice when the ebt card had a glitch it their system it was corrected in hours not days or weeks..

janelle

6/10/2013 03:05:52 am

omg i got in

stella

7/16/2013 04:40:40 am

Thank you my call went thru the first time! Im wondering why they made it so easy for the employer line to get thru but not for the claimants to get thru? Seems weird. Any ways thanks alot.

Vincent Lopez

8/16/2013 01:23:50 am

Oh my freaking GOD!!! This worked for me today. I've tried for the past week and even tried to call at 755am before they opened and still was told to call back at another time. I was on hold for about a minute and spoke to someone in English. You are truly a lifesaver Anna. If you are in San Diego I will buy you lunch one day k

Gail

9/4/2013 03:34:35 am

The Vietnamese one doesn't work anymore unless you speak Vietnamese. After you get in through the line you get a bunch of options in the language and no matter what you press you can't get through. However, calling as if you are an employer worked! I got the nicest lady Pat and in 5 minutes my problems were taken care of.

duff

9/28/2013 06:20:24 am

i tried it as soon as i hit 1 the call disconnected

Shirley link

10/1/2013 04:09:44 am

I got through the 855 number through the Spanish language. Press 2 then your social security waited 10 min. (After trying 800 for 2 wks straight)

Sara

10/8/2013 01:35:54 am

What is the 855 number? I don't see it on the website. Thanks!

Raquel

10/9/2013 02:36:50 am

I also tried every solution to get a hold of edd .. Don't work.. Finally tried the viatamese line and yep they helped

Gemini

2/13/2014 01:50:49 am

Called in Vietnamese number with the 1 2 1 1 7 and the 5 1 1 0 the call kept getting disconnected on both keep trying both finally 12117 worked

Ant

4/25/2014 02:53:14 am

it worked for me too, but i got a complete idiot on the phone smh

stephanie

7/17/2015 04:39:49 am

used this trick today and it worked! I believe it's a strategy of the EDD to exhaust and frustrate us so eventually we just give up and say screw it...keep my money. it is SO frustrating. thanks so much for sharing this trick! we EARN our dollars! so don't give up!!

James

9/1/2015 02:10:48 am

Just thought I'd update with my experience. I could not get through by phone or regular means, or by using the employer options. They must be very short-staffed. I tried the Vietnamese line, dialed 12117, and a woman answered in Vietnamese and I said "Hi I'm sorry is there an english line?"

The woman immediately answered in english and helped me with my problem (I won my appeal and my payments were in limbo because I had not applied for a new debit card...I was in limbo there too since I had an expired debit card from when I had UI Benefits in 2008...back when they FIRST started the debit program...before that there was always the torture of waiting for the US Mail)

The woman who answered my call on the Vietnamese line was extremely friendly and helpful and (if you can't tell) I'm immensely grateful to her and this tip, because I might have waited for days in ignorance of what I needed to do to get my benefits rolling in (along with 2 months of back-payments).

I'm almost about to lose my car and my apartment, but this is going to save my butt. I'm happy!

JAZ

11/25/2015 01:43:56 pm

OMG!!! THANK YOUI!!!

Catherine

6/21/2016 09:02:34 am

Omg this worked!!! Thank you so much!!!

Lisa

8/17/2020 08:35:44 pm

I need to change my address

Sandrick Jackson

1/14/2021 03:39:13 pm

None of this bullshit works

Rebekah Root link

6/11/2021 03:19:04 pm

This worked!! Thanks so much!!

Albert Gonzales

4/5/2024 04:00:23 pm

I got thru the first time Hell yes this one worked

Grant

6/6/2012 06:00:13 am

Thank you so much, got through in less than 5 minutes, I called maybe 100 times in the last few days. Thank you so much.

Jenna

6/14/2012 10:59:00 am

Definitely does NOT work! I've tried 3x and it disconnects me every time after I hit the 2nd " 1 "

Diane

12/12/2012 12:50:57 am

You need to enter the numbers quickly and right after each other it works beautifully ;)

scott

1/16/2013 12:07:48 am

it works but the man on the phone heard i was speaking english and hung up on me ?!

brandy

2/19/2013 07:10:05 am

me too. didn't work.

Rocio

6/14/2012 11:31:52 am

Had to call back today bc they forgot to put an employer on claim, and it took 3-4 tries but got through on 3rd-4th try.

You have to dial them quickly, like you would a telephone number, if you wait between it doesn't work. And you'll hear some Vietnamese recording before a pause and then some hold music.

Nikki

7/10/2012 09:22:10 am

thank you so much!!!! i really appreciate the advice and it worked

Jeff link

7/16/2012 04:08:19 am

No problem! I'm glad this method has worked for you and some others. I know it can be extraordinarily frustrating when it's impossible to get through for what would be a simple 2 minute conversation!

Julie

1/7/2013 05:24:46 am

Totally worked! Thank you!

Deborah Rooth

4/3/2013 04:37:03 am

GOD BLESS YOU for providing your Vietnamese trick. I got through in record time!! The 1st rep transferred me to an English-speaking rep, but I was only on hold for 2 minutes. Amazing!! I've never, ever gotten through before.

Renee

7/16/2012 01:41:22 am

I'm glad I found this post. This option does work. I think they changed the English phone line recently and now it's almost impossible to speak to a live person. Very frustrating.

Jeff link

7/16/2012 04:10:56 am

Thank you for your comment! It's good to see this method working. I hope those that have more difficulty getting through find a method that works.

Christine

1/31/2013 01:03:06 am

The vietnamese version worked! Do not hang up during the music....finally someone answered. When he heard I spoke English he immediately transferred me to someone else without saying a word. But it worked!

Marc

8/1/2012 03:04:03 am

Yep. On the line now. And the rep is being very helpful. Thanks! Whew...

Jeff link

8/1/2012 05:36:09 am

I'm happy to see this information on this technique still works and hope it will continue to help others as well. Thank you Marc for your comment.

Nicole

8/6/2012 03:22:43 am

This worked! Thank you!

Ed, Edd, Eddy

8/8/2012 09:51:58 am

Works as of today. Just wait for phrase to end and punch in the magic numbers from above.

Voilà ! You may have to speak slowly and have their agent repeat once or twice. Stoked! Thank you!!

lynn

9/11/2012 08:05:53 am

I can't believe after 2 weeks of non-stop calling, I got through. I mean, this was literally my job, trying to get through to EDD. I found this website, called and 10 minutes later I had an answer to my question. Thank you soooooooooooooooo much for this.

Michelle Cunningham

4/17/2013 07:38:25 am

I agree Lynn! How can you be looking for a job when it becomes a job to get a hold of EDD! Thank goodness for this website!

10/2/2012 06:03:05 am

worked as 10/2/2012! incredible much thanks! btw I love pho!

Vicky

10/2/2012 07:30:41 am

This worked like a charm. After weeks of trying to get through, I found your tip and had my problem solved by a helpful person within 5 minutes. So awesome, thank you again and again.

Ray

10/8/2012 03:48:44 am

Thank you so much, you are truly a Godsend!! I got terminated unexpectably last Friday for the second time this year, and was racking my brain (and minutes) this morning trying to get through on the normal number. I got through on the Vietnamese number on the 1st try and had a very helpful lady set me up. 10/8/2012

Robert

10/9/2012 02:32:30 am

Worked liked a charm. On the english number i was trying for over a hour and half. Tried this and was talking to a live person in less than 5 minutes.

Jeff link

10/9/2012 03:08:56 am

Excellent! I'm happy to see this trick work for all of you!

Cynthia

10/11/2012 08:24:59 am

Jeff, you have saved my sanity! This worked perfectly. I spent several hours over the last three days trying to get through on the English line. I must have called a couple of hundred times, and if I got through at all, I hit the "Due to the high volume of calls...." recording.

I'd love to know how you figured this out. In any case, thank you for sharing it with us.

MMM

10/12/2012 02:43:12 am

Thank you! It worked for me as well. How annoying that we have to go through this just to get to a live person.

dena

10/25/2012 02:23:27 am

just got through!! <3 LOVE YA .. and I don't even know ya!!

Billy

10/31/2012 03:06:46 am

LOL! It worked! So wait....how come Viatnamese people can get through and English can't?? Why the preferential treatment?? is this vietnam?

Sam

11/1/2012 06:52:47 am

WORKED. Just wait for the first message to finish playing before you press the numbers. Thank you so much for figuring this out!

adrian

12/21/2012 07:56:02 am

does it make a difference if you call from a cell phone or land line?

Patricia

11/2/2012 07:17:23 am

SUCCESS!!!!! I got through on the Vietnamese line - the Vietnamese lady was super nice, my claim was a little complicated because I worked in 2 states, so she first transferred me to the standard UE line, then they had to transfer me to a special department that handles cases where you worked out of state in the last 18 months. Total time on the phone - about 45 minutes. I am SUPER STOKED and I thank you for the heads up!!! 11/2/12

stephen

11/7/2012 02:32:26 am

THANK YOU!!! worked like a charm as of 11-7-2012. took me three times and pressing 1-2-1-1-7 really fast at the beginning. the lady who helped me was really sweet and was a huge help. after hearing for days how the regular EDD line was overwhelmed, it was nice to hear a voice and actually get help.

thanks again and many blessings

Adrian

11/19/2012 05:36:19 am

OMG i got to speak to a live person after days and hours of trying
operator was very helpfull and took her time to explain MY problem

THANK YOU SO MUCH THIS NUMBER REALLY WORKS

Jeff link

11/20/2012 07:11:37 am

Thanks to everyone for sharing your experiences here for others to see how effective this method is. Even my first attempt with this method wasn't successful. I'm glad I stuck with it and tried again. It's so easy to get incredibly discouraged when calling the EDD. I'm glad to see this method has continued to get people through to the EDD.

Sara

11/28/2012 01:11:21 am

This worked like a charm! I got a Vietnamese lady and I just asked her if she could transfer me to an English speaking representative. She transferred me and I got a rep on the phone immediately... This will be the only way I contact EDD over the phone from now on.

Kim

11/30/2012 03:07:22 am

Just worked for me like a charm, was friendly and helpful

Patty

12/5/2012 02:25:08 am

This worked for me! I did have to try 2 times but still, getting through on the 2nd attempt is excellent. Thanks so much for sharing.

Dawn

12/5/2012 08:49:16 am

THANK YOOOOOOOU SO MUCH!!!!!!! This worked on my first try, I will be sure to pass it on!

Patty

12/6/2012 02:12:25 am

I just called on one of the vietnamese ph #'s and got through however, the lady who answered, very rudely told me I had dialed the wrong # and she hung up on me!

Felipe link

12/7/2012 04:42:31 am

I can't believe it but this "Hack" works in 2 minutes I was directed to an English speaking rep named Tiffany. Do NOT give up keep trying. Pressure those lazy politicians to do their job and create employment for all Californians.

Ae link

12/7/2012 07:05:10 am

Thanks so much! I eventually got through but not using the 12117 technique...

well i first pressed 12117 and the guy would talk after and eventually the line when dead. but if i pressed 12117 and then pressed 0 each time when the man started talking again, it got me to a rep!

the first 2 or 3 times i got to a rep i asked if they could help me or transfer me to an english rep, they put me on a silent hold for a long time and eventually disconnected me.

but the 3rd or 4th time i got to someone that helped me! she was great and very kind!

thanks sooo much for this!

crystal

9/18/2013 01:49:56 am

totally worked!! thanks a million AE

Diane

12/12/2012 12:53:28 am

it worked!!! I looked up this trick for my husband after having to hear him cry every day about not getting through....men, listen to your wives!! ;)

Mike

12/12/2012 02:13:23 am

Thank you!!!!!!!! i got through the second time. The first time, I was on hold for about 30 minutes before the line automatically disconnected. I called again, and within 3 minutes I spoke to a Vietnamese lady. She asked me if I can hold, I said yes. After about 3 minutes on hold she helped me out. It was great!! It only took her 5 minutes to answer all of my questions. THANK YOU SO MUCH!!!! :-)

Noelle

12/12/2012 06:05:29 am

Worked! confirmed! i love you!!!

extremely discouraged

12/13/2012 02:52:52 am

well it worked, I got through, BUT when I couldnt answer in Vietnamese, I was told very rudely in English that the line was for Vietnamese speakers only, and although I quickly said "Please I've been calling for days, I really need help!" I was just hung up on. :( sooo upset I'm crying and I have no solution to my problem.......

boo

1/11/2013 11:58:49 am

this is the only way i've been able to get through either, and i did after only 2 tries, but i was also hung up on by the representative. i've tried for weeks to get through on the english line. the thing that really pisses me off is that when you wait through the "welcome" line (i know to hang up right away and try again with the "thank you" line), it takes 6 minutes before you know that you are not getting through. thanks obama.

Rosa

11/25/2013 03:05:57 am

call it and press 5 1 1 0 all together!!!

extremely discouraged

12/13/2012 03:06:16 am

ok, so I called the Vietnamese line again, thinking maybe a nicer person would answer. I'm fluent in Spanish, so I started talking to the Vietnamese lady in Spanish. She asked me what language I was speaking and then transferrred me to the Spanish line.
I started speaking with them in Spanish, but then just asked if they spoke English, and now I am on hold being transferred to the person I need to speak with. Now I just pray I don't get disconnected!!!

Jeff link

12/16/2012 05:21:14 am

I'm sorry you have had such difficulty with this technique. Did you end up getting through to someone that could answer your questions? If you haven't, don't stop trying. There are a lot of nice people that answer this line and it sounds like you gotten the few that aren't as helpful. I wish you the best.

ben

12/14/2012 03:33:49 am

dude thank you so much! nice to actually speak to a person

Disability?

12/18/2012 09:22:22 am

Do you have any tips for getting through to the disability branch of EDD? I tried this method, which did get me to a person but he said he couldn't help with disability. I've been calling all day for several days and I'm about to pull my hair out.

Jeff link

12/18/2012 03:46:03 pm

I'm sorry. I am unaware of any method for getting through to this branch of the EDD. I did some searching online without much success. I'll keep an eye out for anything that might help and I'll create a new post if I find anything.

adrian

12/21/2012 07:29:51 am

dude this isnt working for me as soon as i press the first one it seems as if its taking me to somewhere else, and then it keeps saying somethihng that sounds like "cortez"

Yolanda C

12/27/2012 03:36:07 am

OMG IM SPEAKING TO SOMEONE RIGHT NOW!! THANK YOU SO MUCH IVE BEEN CALLING FOR WEEKS TODAY WAS THE LAST DAY THAT I HAD TO GET AHOLD OF THEM. YOUR AMAZING!

Chantal

12/27/2012 08:15:14 am

I finally got through after more than 3 weeks of trying!!! Due to working out of state in the past 24 months I was required to call in to file, but could never get through. I have tried several tips along the way, but what finally worked for me was calling the Vietnamese line and not hitting any keys at all. I've tried this a few times, but each time got someone who didn't want to help me and would just hang up. Today I finally got someone willing to help me on the Vietnamese line and they transferred me to a rep who filed my claim!

natasha

12/28/2012 01:29:56 am

THANK YOU SO MUCH! you have no idea how much you have helped me out!

denmari

12/28/2012 04:21:50 am

WOW!!! THAT WORKED LIKE A CHARM!!

the only thing I did different was called 800-547-3506...Then I quickly dialed -2-1-1-1-7 and after I dialed 1-1-2-1-7 work immediately both times I did it. The automation switched directly to hold music and then an English speaking lady answered!!! Awesome thank you!!!

Michael

1/14/2013 07:25:59 am

This is the one that worked for me!! Got thru the first time in 45 seconds!!!

rick link

12/12/2013 01:57:01 am

thank you very much denmari for that information about the 800-547-3506 then 2-1-1-1-7 then 1-1-2-1-7 afterwards it worked on my first shot, the edd is 5 week behind on my payments and been emailing them the last couple weeks with no results. you saved my life with this information.

kristin

1/8/2013 04:03:13 am

Woohoo!! I've been trying for almost a week to get through with no luck. I worked in another state within the last 12 months so I had to actually call in. I called the Vietnamese line 800) 547-2058. At first I dialed 1-2-1-1-7 after first hearing the voice speak but it would disconnect. I then took the suggestion of another commenter that said to dial 1-2-1-1-7 and then hit 0 once the person starts talking and it worked! It took about 10 tries before trying the 0 so keep trying and don't get discouraged. I was connected within 2 mins to a very nice english speaking Vietnamese who took care of my claim:) Everything was done in about 30 mins. I was about to start pulling my hair out so thank you for the tip!!

relieved

1/9/2013 12:44:44 am

hi...yesterday i tried this trick almost like 10 times but to no avail...after reading the other comments from everyone here frustrated and yet triumphant in the end...i did not lose hope and tried early this morning. I called in the English no. at 7:30 AM just outtav sheer curiosity...and can u believe it !! they still had that frustrating automated response 'we are currently receiving more calls than we can answer" at 7:30 am ??!!!! So again i tried the Vietnamese no. punching the magic numbers, along with zero.....but the voice kept repeating. i dialed for the 2nd time and this time did not punch in anything....and then Magic ! i heard the ringtone n later a Vietnamese lady answered the phone...and i was ecstatic...she helped me solve my query...my mailing address was incorrect so she corrected it and i would be receiving the important mail...she made my day and this trick of calling the Vietnamese no. rescued me...thank u very much frens.
But no doubt...it is frustrating, humiliating (added to the unemployment) to go through so much hassle just to get 1 small query solved...but again Never Give up !

Jeff link

1/9/2013 12:49:24 pm

Thank you so much for sharing your experience with this number. I was pleased to see that you kept trying based on the similar comments shared by others on this page. I know just how extremely discouraging each call can be... and it grows exponentially. Fortunately, the methods shared on this page have proven to give consistent results to those that persist.

Cynthia

1/9/2013 12:55:04 pm

Apparently enough people are using this trick that some of the Vietnamese workers are getting cranky about it. If it stops working, I've been told that if you go into the job center at the EDD office, you can use their phone and will be able to get through.

Jeff link

1/16/2013 09:53:17 am

Thank you for sharing this advice with everyone. It has inspired me to create a new section... http://eddca.d4go.com/california-edd-office-locations.html
There are so many offices that I expect it will be a while before this page is fully complete. I'm starting with the big counties first. If anyone has any suggestions, please share them here and I'll do my best to implement what I can. Thanks.

Ami Tumi

1/10/2013 03:00:20 am

Guys, this really worked because I have been trying for a month now, with no luck-until I got this trick. A Vietnamese picked the call and transferred the call to an English speaking officer!
Also, I moved out of CA to join my husband, and it didn't stop them from filing my claim.

Christina

1/11/2013 05:50:13 am

I never comment on these kinds of things, but this was so frustrating. I literally tried to call for weeks with the same ridiculous message "We currently have to many callers."
This method did not work for me the first 10 times I tried calling, but I figured I'd have more luck with this then with calling the english line. I tried all of the methods in the comments as well the next 10 times I called. Finally I called again and tried the original method, dialing "1-2-1-1-7" as soon as the guy speaks and sure enough he said some words and I heard the hold music.
The lady did answer in vietnamese, I just said.."Uhhh..hello? Hi... I'm calling about my unemployment..This is unemployment right?"
I was scared I might get one of the rude ones, but nope she took care of me. Thanks!

Big Al link

1/11/2013 08:03:06 am

Thank You Jesus!!! and thank You!!! finally got through this EDD PHONE HELL!!! I had not received any payments for a month,
May God Bless You For Sharing This!!!!!

Sarah

1/14/2013 12:48:05 am

I used the Vietnamese line method as well, and the first lady who picked up told me to try the English line and hung up on me. I'm trying again, maybe somebody will be nice. Anyone else have this problem?

Sarah

1/14/2013 01:13:45 am

I finally got through!! Keep trying! Whoever figured out that trying through the Vietnamese line worked is a genius.

Jeff Mart

1/16/2013 12:44:55 am

I got through as well but the guy on the line told me to call the english number. Trying again, hopefully it works like everyone else

Jeff Mart

1/16/2013 03:03:18 am

It worked! Thanks so much for this! Let's just hope not too many people find out about it or else they're going to clog this line as well! lol

Margaret

1/15/2013 02:56:42 am

OMG!! This really works. Thanks you so much. It's nice to see how much everyone supports each other. Because the EDD apprarently does not care about us!!!

Sile Convery

1/15/2013 08:48:46 am

Thank you. Vietnamese line worked like a charm for me too. 1-800-547-2058. Then the magic numbers 1-2-1-1-7. I also had to press 0 after listening to more Vietnamese.

scott

1/16/2013 12:09:59 am

It works great you need to do it fast as soon as you hear them say anything.....and hope that you get a lady because I just had a man hang up on me =(

John

1/16/2013 05:04:59 am

Yes! This worked! Thank you!!!

Dana

1/16/2013 06:49:34 am

OMG!!!! Worked the first time. The lady did help but she sounded a bit irritated. Don't know if it was because she knew I didn't speak Vietnamese or that was just her personality. Thank you so much!!!!! I honestly don't think anyone can get thru on the normal line. I think it's BS and they just have that annoying message all the time.

Gen

1/17/2013 08:40:20 am

Thank you!! I've been calling multiple times & I finally got through & the first lady hung up on me, but I tried & tried again and I'm finally being helped!!

Hannah

1/18/2013 02:44:34 am

Have tried this 10+ times already. :( Hit the numbers immediately when i hear the voice, then there is a LOT of vietnamese, and then they disconnect. Halp?

Vickie

1/18/2013 10:02:16 am

Thank you thank you for this tip! Worked like a charm after trying 4 times. I entered the 5 digits once I heard the voice then just waited until the hold music came on. Then a minute later a very helpful man came on the line and helped me resolve my issue within 15min. Just keep trying and you'll get through!!

krista

1/23/2013 05:23:28 am

It worked for me! I didn't get through the first time, I'm not sure what I did. I think i pressed the magic numbers twice or so. My phone was dying so I was about to give up and try later when my phone was charged but I heard music and was surprised when I heard someone answered. I had been trying the english line for 4 hours. It' feels great to have got it all taken care of!

suzy

1/23/2013 01:36:41 pm

If you WORKED IN MORE THAN ONE STATE - you CAN'T file online. We know this. After 3,000 plus calls (knew the password, ie 1, wait, 3, wait, 227SSN#1, "We can't help you now or ever", hang up, try again [also the Vietnamese hotline, got hung up on every time]), I finally called Oregon (my previous state of employment - I currently do NOT LIVE IN EITHER STATE, can't visit UE office). I had called before, but I had the number wrong (don't ask) and kept getting a busy tone. However, called the local number, got through to a person the first time, called back because I didn't have all my info, and both times spoke with real, live, helpful people who told me I would get more $$ if I filed a combined claim THROUGH OREGON (YOUR OTHER STATE OF EMPLOYMENT). I'm not saying every state is as competent as Oregon, but if you've worked in more than one state in the last 18 or 24 months, don't waste your time with CA.

And if you're calling Oregon - don't use the 866/800 number!!!! Type in your (previous) zip code and call the local number.

I actually got on the line at 4:57 (7:57 pm my current time), got through AFTER 5pm PST, and finished my claim (didn't take too long, but the guy stayed on the line with me AFTER 5:00 pm.

California sucks. I never should have left any other place I was before that.

Samantha

1/24/2013 01:53:41 am

Trying now...first time I have even got to music after over 100 calls, 2 phones at a time..please, please, pleeeeaaassseeee work.

Samantha

1/24/2013 02:03:32 am

OMG..I cannot believe it, no joke, the man answered in a language Idk (maybe Vietnamese) I asked if we can please speak in English, put on hold, an operator named Jay came on. He was soooooo nice and helpful and explained very plainly exactly what was going on with my claim. Thank you, thank you, thank you - a thousand times thank you for the 1-2-1-1-7 then a couple of 0s tip...worked great.

Gabrielle Herrera

1/24/2013 04:51:33 am

Thank you sooooooo muuuuuchhhhh!!

I love you lol . No really, that was awesome! I was freaking out!

Courtney

1/24/2013 05:20:15 am

IT WORKED!!! It took a couple times for the trick to work but the first time I got through the gentleman said he couldn't hear me and hung up. I was upset but determined so I called again and asked if we could speak English and the woman replied in perfect English that yes we could and she helped me with all of my questions. I told her I had been trying for weeks and I hope she had a wonderful day because she completely made mine. She was very grateful for what I said so if you do get through make sure to thank them over and over again because they don't have to help. And whoever figured this out THANK YOU!

West

1/24/2013 08:44:40 am

It worked :) thank you so much for sharing your trick :)

Lorna

1/25/2013 12:36:48 am

This shit worked like magic!!!

MsPlanner

1/25/2013 04:45:44 am

OMG!!! This DEFINTELY worked for me today!!! I got a rep & I guess when they heard that I spoke english they trasnferred me to another rep so I was on hold for a total of 15min BUT I got thru and the rep was EXTERMELY helpful and I got everything done!!! Thank you so much for this tip & whoever says that it doesn't work is a fool!

Marty

1/25/2013 05:13:00 am

Wow! I thought it was too good to be true, but I actually got through and was helped most efficiently. I'm going to use that number from now on.

adam

1/25/2013 08:55:12 am

THANK YOU!! literally was on the phone with a operator in 5 min. It took me 2 times but i was able to convince the second lady to help me! thank you buddy!

Monique

1/29/2013 12:33:23 am

So I too had been calling for weeks and constantly and seems they have the english line on a loop and it seriously sucks i use to be able to get through, so i tried it and i too got confused but just tried it a second time and i was on hold thought i got hung up on but waited as there was strange silence and waited and of course the man answered in Vietnamese and tried to direct me to the English line I pleaded with him he kept saying try harder LOL I was like please sir and he caved and asked for my ss# Thank goodness now I can do the other things I was doing before this stupid phone system began plaguing my life grrrr I think it is a matter of time before they change the system as they seem to do that unbelievable

Anna

1/29/2013 12:48:13 am

Gina

1/29/2013 02:36:57 am

What 800 number did you use

Anna

1/29/2013 02:49:15 am

Call 1-800-300-5616 ... this REALLY WORKS - trust me!!!

Gina

1/29/2013 07:17:42 am

Just did what you said as an employer took me 5 whole min to get to a real person thanks

Leo

3/28/2013 07:07:28 am

Thanks a lot that work me

Kristina

1/29/2013 02:12:59 am

i tried the vietnamese 3x only to be bitched out. i then read a more recent post that said to push 1(for english listen to stupid recording) then 5-1-1-0.. i got through within 5 minutes! Yeah!

Jason

1/29/2013 02:39:02 am

THANK YOU! Spent all day calling for weeks. It's pretty sad that this is how we have to do things in this state!

Jessica Vo

1/29/2013 03:49:05 am

It worked for me the first time, well it might also be the fact that I'm Vietnamese, I've tried the English lines for two weeks...so I found this trick online, thank you! I speak broken Vietnamese but she understood me and my filing is done!!! AMEN!! THANK YOU SOOOOO MUCH!!!

Sam

1/29/2013 06:13:32 am

THANK YOU- after months of calling every day, I got through! woo hoo!

Mr A

1/29/2013 07:24:10 am

This worked for me on 1/29/13. I was able to speak to someone that answered in English, with a Vietnamese accent. I was then put on hold and spoke to someone else in English. Thanks to the commentors for all the other suggestions I will probably try.

Jack

1/29/2013 07:37:25 am

Got through using this method. Apparently too many people using it, as the person that helped me was incredibly rude and upset that I would inconvenience her day by going through the Vietnamese line. Still got helped though.

Marty

1/29/2013 07:48:55 am

If that person's job is to help people with their unemployment claims, then there is no reason to be rude about it, regardless of what language you're speaking. How would this person feel if someone was rude to him or her for speaking Vietnamese?

Dominique

1/30/2013 03:10:58 am

worked for me, the lady spoke english and transferred me

Rachel

1/30/2013 05:19:03 am

Worked like a charm after 82 failed attempts to get through on the English line over 5 days. I got through on the second try using this method! Thank you to the genius who figured this out!!!!

Lily

1/31/2013 01:26:00 am

I tried like 5 times...at first it didn't work. But I kept trying and 2 operators were supper rude and did not help me! But the last time the lady answered in English and she was able to help me! Thank you

Kathryn

1/31/2013 03:38:08 am

Fantastic. Worked like a charm. Got through right away - only a slight wait with the on hold music. An English speaking man answered and assisted me right away. (He didn't even speak Vietnamese) Thank you!!! I have been calling the "english' line for 4 days non-stop - often with two different phones. 100's of calls a day.

stacy

1/31/2013 04:42:06 am

It worked for us after trying to get a live person for 3 weeks. The first guy we talked to talked to us in English tried to help us then just hung up. We tried back again through the Vitanmese line and got a person who spoke english which felt like a God Send. Thank you so much for positing this trick you have made our day.

Carlos

2/5/2013 12:40:25 am

To the commenter, Anna, at the very top of the page (01/29/2013 5:12pm)

THANK YOU!!!! IT FUCKING WORKED!!!! AHHHHH!!!

I had someone fix a problem for me and get me a missing $450, and get everything working right again.

I was trying to call for weeks!

FINALLY!!!

DIAL 5 PEOPLE!!!!

Actually no, don't! Keep this a secret just for me!!!

Beth

2/5/2013 01:34:07 pm

Dude! I was shocked but it worked for me too! Thank you so much!!!

Ashley

2/6/2013 12:37:07 am

OMG dude, Thanks. I've been so frustrated. It didn't work the first time, but the second time I got hold music. I was ecstatic.The Vietnamese man answered the phone, and I said "Hello, Do you speak English?' Transferred right away! And someone answered. I was waiting for a representative for a total of a minute, from when I dialed the number. :D

Sonia

2/6/2013 01:48:05 am

Thank you so much! This worked and within minutes I was talking to a representative after 2 weeks of calling!

Robin

2/6/2013 03:35:31 am

THANK YOU, that worked. The problem I had was that I had not received my claim cert form for the last 4 weeks. The person on the phone also told me to use Web-Cert if that happened again. You just fill out the form on line instead of the paper form they send you. I did not know that feature was available.

Max

2/7/2013 09:29:24 am

This TOTALLY worked! A million thanks for posting this!

Sofia

2/11/2013 01:03:34 am

OMG!! I have also been trying to talk to someone for weeks. They helped me right away. Thank you so much!!

2/11/2013 05:12:43 am

This worked great!!! Thank you!

Sharrnee

2/12/2013 02:44:14 am

Thanks Anna!!!! You're awesome!!!!!

2/12/2013 07:21:28 am

Thanks Anna - THIS WORKED!!!!

Marie Light

2/14/2013 03:27:15 am

It worked,thanks! I got hung up on two times but third time was a charm. Thank goodness and Thank you!

Mireille

2/14/2013 07:55:46 am

OMG - it worked for me too. Thank you so very much after so much frustration trying to reach those people for days. :-) :-)

Emma

2/15/2013 12:51:16 am

Omg...
I called the number and it totally worked . I was able to speak to a representative in less than 10 minutes. . Thank you

Steven

2/21/2013 06:56:44 am

The "employer" way worked very well after the second time.

But I have another problem,
What I don't understand is that we have to freakin cheat to get a live person on the phone to help us!!!!! Even on the phone we have to come up with tricks, unbelievable. Where has this world come to.

And why do vietnamese and chinese get the special treatment to have their own language reps. I'm from Europe and speak dutch,english,french,german and Italian, none of these languages are represented by the EDD. Why?? because they assume you speak english or exspect that from you which is the way it should be.

Spanish ok, because parts of this country belongend to a spanish speaking country and brought a lot of spanish speaking people with it.
I just don't see why these 2 can have this privilege and others don't.
Not only don't they have to know english they get assistance 50x faster than english speaking people.

Do you guys see my point? Or am I overreacting? If I decide to move to a county that I don't know the language from I make sure I do know it asap. No offense to Asian people but I just don't get it.

simon link

2/27/2013 02:39:26 am

Wowww.. I don't even worry about calling EDD anymore.. so fast haha

Maia Schneider

2/28/2013 02:39:04 am

that didn't work for me. i called their executive office at 916-654-8210 and they transferred me to a live agent

Sunday

7/17/2014 06:55:40 am

Thank you Maia! This worked GREAT! They gave me the Disability number 916-654-0453 and transferred me in the meantime. I spoke to a very crabby operator, but she answered my questions! I've been trying for over a month!!! Wahooooooo! Thanks again

dsgphotos link

1/21/2015 01:06:06 am

OMG THIS WORKED!!!!! We just had our baby and couldn't get through, called, was polite and got transferred right away! THANK YOU!

jannique

3/5/2013 01:29:23 am

I have been calling for over one month and I finally saw this post and I was able to talk to someone.....thanks a ton=)

God Bless

Lisa

3/12/2013 04:43:36 am

OH My God!!!! Thank You. I would have lost all of my benefits if I hadn't spoken to someone today. It worked and I am so greatful!

Cynthia

3/13/2013 09:33:04 am

?!!! THANK YOU! THANK YOU! THANK YOU!!! I have not received ANY claim forms in the past month and had been calling for the past week (at least 10x a day)! Within minutes, a very nice woman answered the phone and was able to send all of the claim forms to me! THANK YOU THANK YOU THANK YOU!!!

Jenny

3/14/2013 06:38:47 am

Thank you so much!
It worked instantly and I had called over a hundred times on the regular line.
She was on to the game but very nice, the key is to treat these overworked phone people super gently, they must be fed up.
I appreciate the tip!
Anna, you rule!

Steve

3/18/2013 01:45:20 am

It took exactly 1 minute:
1-800-300-5616 then 1-5-1-1-0.

Andy

3/19/2013 03:25:38 am

Yes, it worked today. Wonderful tip. Took less than a minute. Lady answered in Vietnamese but when I said hello she said hello in English and we proceeded to talk. She was more than helpful. Thank you.

Fiona Boatright

3/26/2013 07:55:23 am

This worked Great. I've been on the phone for hours trying to get through, I found your posting and I got through the first time. THANK YOU SO MUCH!

Bea Garcia

3/26/2013 08:42:40 am

Wow the Viatnameese number worked wonderfully I've been trying for days thank you soooo much

Jeff

4/3/2013 01:18:25 am

Thank you so much anna!!!! Your awsome

Jeff

4/3/2013 01:23:45 am

Anna is the best it worked the first time and ive been on the phone for 3 days and i got friendly service too thank you again Anna.

Sam

4/3/2013 04:54:42 am

This worked perfectly for me today! Thank you for posting!

Deborah Rooth

4/3/2013 05:07:31 am

Jeff and Anna need to be nominated for a Lifetime Humanitarian Award!! From all of us suffering the indignities of EDD Hell, we just want to say, YOU ROCK!! :-)

Jeff link

4/17/2013 10:19:02 am

Thanks Deb! I'm just glad everyone is willing to provide so much feedback. Sometimes these tricks can take a few tries and seeing so many success stories can make the difference between trying once more and giving up!

Deb Rooth

4/3/2013 08:14:07 am

I was brought here by a link on the CA EDD's Facebook page. Pretty cool!! Jeff and Anna are heroes!

Disability

4/11/2013 06:24:43 am

Try dialing the English # and memorizing the options you need to get where you want to go. Then dial the Spanish # and punch those options. I did this and got a Spanish speaking man. I told him what I needed in English and he was able to help me in English. Now just waiting on the email from them to see if it worked all the way through. Hey, at least I got a real person and not just continual disconnection.

marie

4/18/2013 08:47:12 am

Anna, you are amazing! Thank you so much for sharing!!!

Aihtnyc1022

4/26/2013 01:34:12 am

WOO HOO!!!!!
This worked PERFECT!!!!
I asked for "English please" when the operator came on and was IMMEDIATELY transfered to an english speaking operator!!!
THANK YOU!!!!!!

RICH

4/26/2013 06:35:43 am

Yayy! Finally got through!
800-547-2058 then "1 - 2 - 1 - 1 - 7" Got a hold of someone real quick! Thank you for help! What a time saver!

Heather

4/30/2013 04:15:46 am

I can't believe calling the Vietnamese number worked! I had been trying the English number forever but was never able to get through. Thank you so much, I'm so happy!!!

Bob

4/30/2013 04:19:33 am

This worked! The lady who answered was peeved that we got thru to the vietnamese line when we were english speaking and demanded how we got the number- we told her 'on the website'. She transferred us to a live person for inter-state issues and he picked up. Thank God! We had been trying for days and the website wouldn't let us register online because of my work in another state at the same job. Anyway, this helped. Thank you

Kenster link

5/2/2013 05:02:53 am

Anna - it worked. After two weeks of calling at various times I used your method and able to speak with a representative and done in 7 minutes.

Crystal link

5/3/2013 08:46:12 am

OMG TOTALLY WORKED... this edd WAITING game can really stress you out. Im a mom of 2 and the money is already tight but having to wait without knowing the reason why will kill ya!! THANKS FOR THE INFO THOUGH, straightened it out!

Dominick

5/6/2013 06:46:14 am

This was the best idea ever!! Thank you! Works perfect!

Vince Lopez

5/7/2013 04:12:33 am

Friendly, You Sir Are A God. THANK YOU THANK YOU THANK YOU

Vince Lopez

5/7/2013 04:13:19 am

(call the 1800 number. 1 for english. listen to message. then press 5 1 1 0. thank me later)

LaConsentida

5/8/2013 05:03:27 am

You Mr. are a god.. I thank you for sharing the info.

Ncole

5/8/2013 09:10:30 am

Thank you so much for this VERY HELPFUL info. I waited about 5 minutes and got someone on the line.

SweetGirl

5/13/2013 02:01:46 am

SUCCESS @ 8:45AM on A Monday!

Use the EMPLOYER line: 1 - 5- 1 - 1- 0

God bless you, and thank GOD!

Sarah

5/13/2013 05:17:23 am

Used the Vietnamese line got thru after a few calls, the woman could not have been nicer and fixed my issue (which was as usual their mistake). I got a man once before and he helped too. How sick is this state that this is what you have to do to get u/c that you have a legit claim to and it's not even like it's g'ment money (it's paid via employer insurance) they're just the middlemen. The normal line is essentially useless. It's like some Orwellian joke. Hang in there everyone try these methods and good luck.

Renee Redding

5/13/2013 06:36:38 am

This worked perfectly. I got through only had to hold for about 1 minutes and the person was able to answer my question. thank you so much for your help.

shanel Griffin

5/20/2013 04:24:33 am

Omg that sh*t worked!!!! Less than 3 minutes. Omg im speechless.

Shanna

5/21/2013 01:18:41 am

It worked!! I tried for days and yesterday I actually did nothing but call edd from 8-12 and never got through. This morning I called and used Anna's trick (see above) it took less than 30 seconds for me to get a live person. Just remember that you will still press 1 for English and then you will listen to a message that lasts about 1 minute. When that ends hit 5-1-1-0. Good luck!

Eli

6/3/2013 03:16:38 am

It work for me had to press the 7 twice they pickup the call fast three minutes to be exact

Martin Romero

6/18/2013 01:40:07 pm

I went to a one stop and they called EDD after 12:30pm when the lines were already shut off, but they got through. I saw the number that they dailed (855) 222-9028. This is a direct line to EDD and you will get someone ASAP. No other number works faster than this one.

Emily Lewis

9/10/2013 02:37:27 am

Now THIS number is a winner... Thanks for the new number, Martin! It went DIRECTLY through and no problems! You're the bomb!

Linda Martinez

9/10/2013 04:12:52 am

Did the number really work? I'm waiting on the hold line and I'm nervous the person is going to get mad at me for calling this number and hang up.

katie

9/10/2013 04:40:47 am

On hold now it said its the UI department going to keep holding until someone picks up.

katie

9/10/2013 04:57:00 am

And it worked! She did ask how I got the number though told her on a website lol.. Good luck to anyone else!

Carrie

9/13/2013 04:16:37 am

I tried 2 different forge in language ones a few times and they didn't work, but I did call this number and it says I'm on hold for 15 minutes. I've been trying for over 2 hours using traditional methods.

Even the 1-5-1-1-0 (employer #) said they were too busy to take my call. This number though, I was prompted to put in my social and it now I'm on hold!

I'm nervous what she's going to say but ill post again after im see what happens.

Carrie

9/13/2013 04:43:45 am

Sure enough, I got through. She said they're changing the operating system and that its delaying the payments.

I wasn't paid for the last half of August 2013, she said they received the claim form and the payment would have been issued on the 5th, so to allow 10days from that date, which is the next couple days! She told me that someone was working on getting my payment through.

At least I have a better number to call! Jeez!

Chris

9/12/2013 01:16:19 am

THIS!!! It worked, less than 1 minute. I though I was in the twilight zone this was TOO easy.

So for you who submitted a claim form 9/1/13 and haven't gotten a payment, the lady I spoke to said that they have implemented new changes which are causing delays in the system. She said I will get paid, it is just taking longer than normal. She said to check back daily for the payment. She said they are rolling over to to weekly rather than bi-weekly submissions which is what is causing the delay. She said many people are reporting they didn't get their checks, but she said we will get paid it is just going to be late.

Jane

9/12/2013 02:54:46 am

This worked like a charm for me today.

maria f

9/13/2013 05:20:24 am

thank you so much!!! I got connected right away!!!

josh

9/20/2013 02:11:35 am

martin, great!!!

thank you so much for memorizing the number and posting, I hope you read this to know it worked and my appreciate for your post!

Sara

10/8/2013 02:19:58 am

This worked but the person who answered hung up on me because my phone line was echoing what he was saying! That's not even my fault!

Marc

6/25/2013 02:20:19 am

06/25/13 - Worked great! Took less than a minute at 9:17am

Olive

6/28/2013 06:11:56 am

THANKS A MILLION MAY GOD BLESS YOU FOR SHARING, WORKED PERFECTLY! !!!

C Money

7/8/2013 02:01:19 am

You are a GODsend. I couldn't get the Vietnamese number to work, but I tried the 5-1-1-0 number after calling the main hotline, and I got through after a mere 10 seconds. THANK you so much, I'm telling everyone I know!

rob

7/8/2013 03:08:13 am

i get disconnected every time after trying a few of the methods in the forum multiple times, I will keep sifting through and try more

Hiwot

7/15/2013 01:51:42 am

It works for me after dial 1800-300-5616 then 5 Employer # then 110 waiting time 1 min and he fix everything for me I will say thank you Anna!!

KrayZ

7/17/2013 04:07:32 am

First time lady said it was a Vietnamese line only and to not call again then hung up. Second lady I immediately explained that I have been trying the English line for weeks and I'm sorry for using her line if she may help me and she did. Was very nice. Thank you very much for the advice!!! Much needed. It's a shame that such extreme measures must be taken to get a hold of someone...

Kear

7/31/2013 02:53:59 am

I couldn't get the Vietnamese line to work for the life of me, but, I did go through the employer line after listening to all the nonsense they have playing at the beginning of each call, I hit #5, then waited a sec, then #1 - 1 - 0 and waited about 5 seconds and a gentleman answered it and was able to help me.

Roxy

8/2/2013 03:36:05 am

OMGGGGGGG! Worked! I was talking to someone in less than 1 min!!! she was REALLY sweet too. few! I feel better now lol

Roxy

8/2/2013 03:37:19 am

It works for me after dial 1800-300-5616 then 5 Employer # then 110 waiting time 1 min and he fix everything for me I will say thank you Anna!!

carlos

8/2/2013 03:38:08 am

i tried the 5110 trick and only took me a minute thank u very much

Miryom

8/2/2013 03:39:53 am

Anna you are awesome

Shelly

8/7/2013 03:05:10 am

It totally just worked. THANK YOU!!

Jack

8/7/2013 03:57:09 am

Me too!

Polly

8/12/2013 03:14:11 am

I was able to get through, but after 12117, I could tell the message was being repeated, and I wasn't getting through. I took a chance, pressed 0, and that magical music started right up. The person who answered did so in English, and transferred me to my interviewer where I was able to leave a message. Now I'm keeping my fingers crossed she will call back!

Sunshine

8/14/2013 01:57:14 am

I called the above numbers (213), (619) and neither could help me, they both transferred me to the 1800 number we all hate. I then decided to call the number for hearing impaired, transfer again. Lastly I called 18005473506 which was for some foreign language- pressed 2, then entered my soc and 1 stating that it was a correct soc. Brief moment on hold- I asked the person on the other end if they spoke English and in perfect English, he responded, "I'm sorry you have the wrong number, let me transfer you" and now I sit on hold, yet again.
The above numbers work I'd suppose if I wasn't opening a new claim. Thanks for the suggestions-if you've got any more send them out there.

anna

8/16/2013 04:00:50 am

it worked!!!!! omg thank you!!!!

beatriz

8/19/2013 03:16:56 am

this definately worked!!!!!

CCC

8/21/2013 04:31:08 am

WOW....I call the number one time and got through in one min! Then, I spoke to a live person who transfer me to a supervisor!! Thanks sooooooo much Anna!!

Mary

8/21/2013 05:20:09 am

It worked! And I got the nicest EDD person ever! So helpful and so patient. She answered all my question w/o rushing me at all! Thank you Anna!

9/3/2013 05:06:02 am

I called Family Leave # got through to a live person, and she told me to call keep calling the Disability# and press 1-0-0. I kept calling for about 30 minutes and pressing 1-0-0 and finally got through. Don't hang up. My line was silent for about 15 minutes - no music (complete silence). Then finally someone answered. I hope this helps someone.

Amy

9/5/2013 02:32:03 am

Thank you guys! I called 800-300-5616 and used the prompt numbers 5-1-1-0. I got through in seconds and the rep was able to help me. Screw the EDD system!! Their business model sucks.

Janet

9/5/2013 03:36:56 am

Worked! It took a couple tries, punch 1-2-1-1-7 quickly. The hold music is the best sound I've ever heard! Thanks all!

Martin

9/9/2013 01:56:10 am

Sadly the 15110 number isn't working today "due to the high number of calls". They told me last week that they've just put in a new system so that must have really fouled things up. I had to resort to sending one of their patented one way emails that never get answered. And I still don't have my money.

Jaime

9/10/2013 01:34:57 am

I don't get it! I'm doing exactly what everyone has said about the "12117" trick by calling vietnamese line and it wont work for me. I call and punch it in fast, then all that comes up is vietmese guy talking saying the same thing then it hangs up on me..I even tried htting zeros and nothing?

Carrie Kosvic

9/13/2013 04:37:11 am

Try the 855-222-9028 number, after 15mins on hold I got through to someone.

Michelle

9/11/2013 04:31:56 am

855-222-9028 - This number worked!!! I have been trying all the other methods for 3 days now and nothing has worked until this. Call was answered in less than 3 mins.

Vanessa

9/16/2013 12:58:38 pm

Michelle, thank you, thank you, thank you!!! I had been trying to get through to an operator for 3 weeks already. Dialed the # you shared with us and got through in 2 minutes!!! Thank you!!! 😁🙏

Sara

9/11/2013 04:56:02 am

Michelle, good karma your way!

The 855.222.9028 number worked! Hung up on me at first, but then a 4 minute wait.

My problem is I have not been paid for the last half of August. BUT they said they are switching systems so everyone's payment has been delayed. She forced mine to go through.

Good Luck everyone!

Sara

9/11/2013 05:12:17 am

Actually, I am a bit concerned, this 855.222.9028 may be a scam line. Be carefull.

Sara

9/11/2013 05:08:23 pm

The 855.222.9028 number is NOT a scam, I received my money tonight. I was super concerned because it was a 855 number and it seemed to easy. But try it folks while it lasts!

It answers as an "UI" Number and asks for your Social Security number...then you are placed on hold and the reception asks for your info.

I'm weary because I can only imagine some asshat putting up a fake number to try to phish information from poor folks desperate to get through to EDD...but then again, we all don't have that much to scam off of anyway!!

Good Luck!

tired of waiting on my edd money

9/12/2013 12:38:44 am

The number 855.222.9028 is Wells Fargo, not EDD per this site http://800notes.com/Phone.aspx/1-855-222-8324

bambi

9/16/2013 04:52:49 am

it is not I got thru

Keisha

9/16/2013 01:33:13 am

The 855.222.9028 number is NOT a scam..I REPEAT IT IS NOT A SCAM. I'm sure it will be non working in 2 weeks once we start flooding this line as well but I called and got to someone in less than 1 minute. Please remember you guys they started a new "system" about 2 weeks ago so of course its a piece of non working crap causing delays to EVERYONE. She tried to pay us but we were told the new system would not let her manually do it. EDD needs to get their ISH together ASAP. BUT AS OF September 16 2013 at 832 am, it worked

Sick of CA

9/24/2013 07:03:17 am

It's LEARY not WEARY. Leary means worried or cautious, weary means you are tired. GEEZZ!
I would still be cautious.

Keisha

9/26/2013 01:58:42 am

Leary....Weary....More like desperate. I'd call my grandmother in Tibet if I knew I had a better chance of getting through to these people. Its ridiculous. 800,000 Californians with delayed claims.

IT WORKED link

9/16/2013 01:36:07 am

FIRST LISTEN FOR THE "welcome to the"..press 1 for English. immediately after he is done with his speech press 5110 I was on hold 3min tops. my issue was fixed =)

bambi

9/16/2013 04:19:06 am

calling it right now on hold the 855 222 9028 number lets see what it says

bambi

9/16/2013 04:51:06 am

it does work

WillPill

9/16/2013 05:39:46 am

It still works as of 12:40 PT....waited 45 min

9/16/2013 08:14:48 am

It went through and the lady said she'll help me but not to call this number again. She also asked me how did I get this number.

Kristy

9/17/2013 04:32:54 am

THE 855 222 9028 numbers works! press 1 for English and enter your ss# then it will tell you an estimated wait time. I spent 2 hours trying the Cantonese, Vietnamese, 1800-300-5616 and 213-477-1405 line and none of them worked for me ! after 17 mins of waiting I was connected with a representative who was very nice and assisted with all of my questions. There has been a system upgrade so it is causing delays with payments. I am so happy I could SCREAM!!!! Thank you for the tip! It is still kind hearted people in the world :)

John

9/18/2013 02:01:43 am

I got through but was told that I could not be helped at this number. Additionally she said she was putting a note in my file that I had was not to call this number in the future.

Adrienne

9/19/2013 05:48:42 am

talking to them gives me a headache, just trying to call over and over again, whoever picked up your call was a total b*tch..... I online at the 855 number, 15 min,we'll see.....

Ashlie

10/14/2013 01:33:50 am

Worked!!!!! Thank you! Was connected within 7 min!!

Vince

9/18/2013 02:01:23 am

Had to try 5-10 times but finally got a person. Thanks

Sile Convery

9/18/2013 02:06:08 am

Today September18, 2013, the number: 1-855-222-9028 totally worked. A wonderful woman answered my call right away. And fixed my problem. ( neither the Vietnamese line nor employer line work any more). Thank you to whoever figured out this go around !

rosie

9/18/2013 05:35:08 am

i tried the 855- number it didnt work i called the fist time they stayed quiet and hung up, second time i got a rep telling me what office was i calling from and not to call that line, and the third time they hung up on me, :(

John

9/18/2013 12:54:12 pm

Ya they are already denying calls at this number. I'm sure they have an office meeting very recently to address the sudden influx of phone calls. Because I was asked "How did you get this number?" and then "Who gave you this number" and then I was told in no uncertain terms never to call this number again for personal claims and that they were noting my file that I have been told not to call this number. So good luck. I don't know about anyone else but it does seem as though the EDD has now closed all loopholes and work arounds. In fact it seems they are simply no longer taking calls at all. I started calling at 7:58 am this morning and kept trying until 10:00 am. Only occasionally would I get past the recording that immediately says they are receiving more calls than they can handle. And the few times that I did get the "Welcome to the EDD..." and I went through the usual prompts only to be greeted with another "Sorry we are currently receiving more calls than we can handle". So it seems now I have to make a trip to the nearest EDD office which they now call the "Career Transition Center" where they have a hardline that someone who works there will assist me with getting through to a live person. Lame and exhausting. My claim is so screwed up and it's all error on their side. They can't seem to get it right. I have had to call almost every two weeks for months now to point out their errors so I can receive my payments.

John

9/18/2013 12:54:46 pm

John

9/18/2013 12:56:11 pm

Sorry about the duplicate post. Moderator please delete duplicate. Thank you.

9/19/2013 02:17:57 am

The 855 222 9028 just worked for me! I spoke to a dear man who was very helpful. Thanks for this tip!!

I called at 9:10 AM on 9/19/13

Good luck.

9/19/2013 02:35:57 am

It worked for me this morning! I had an interview with the EDD last week and that guy accidentaly closed my claim form, so I haven't received any money in over a month! A very nice lady reopened my claim and helped me through it. This 855 line does work! I only waited 3 minutes!

ROSIE

9/19/2013 04:40:05 am

I guess it depends on who you get on the line, i had NO luck w/ the 855 number. I called the reg 1-800 number and did the 5 (employer) trick thing posted here and it worked!! holy crap! i was hesistant i thought they were going to hand up on me or tell me not to use that line but i got a really nice man and he answered all my questions! i called this morning 9/19/13 at 8:13am.

Christina

9/19/2013 04:47:31 am

Vietnamese didn't work- i'm on hold w/ music right now through 855 number, it said 15 min wait- we'll see!.......

Adrienne

9/19/2013 05:45:32 am

Oh my god, i spent half the late morning trying to get in the 800 number, once i got through the system, it told me it had too many people were waiting, I mailed my form on 09/09 and almost 10 days, have yet received my payment, only taking calls 8-12, really? i'm trying the 855 number tomorrow, i can't stand these people...... my payment has been consistent until this last 2 wksk,

Melonee

9/20/2013 12:43:24 pm

Chose option 5 for the employer line!! It worked for me today and I have been trying for weeks..I got right through!!

cheri

9/20/2013 03:46:19 am

ive been on hold for 37 minutes! normal? or are they onto me?

Melonee

9/20/2013 12:41:50 pm

I went to the workforce development center and used the phones there..once I got through to the recording I chose option 5 like I am an employer. I got through was on hold for only 3 min and got my payment issued!!

Christina

9/22/2013 06:49:10 am

Anyone interested in filing a class action lawsuit against EDD? I was six weeks behind in pay they owed me, I finally got two weeks, but I'm still a month behind! We have rights.. [email protected]

Christina

9/22/2013 06:49:38 am

Anyone interested in filing a class action lawsuit against EDD? I was six weeks behind in pay they owed me, I finally got two weeks, but I'm still a month behind! We have rights.. mrsmiller8124 at gmail

Christina

9/22/2013 06:49:48 am

Anyone interested in filing a class action lawsuit against EDD? I was six weeks behind in pay they owed me, I finally got two weeks, but I'm still a month behind! We have rights.. mrsmiller8124

10/11/2013 10:24:40 am

I am.

Christina

9/22/2013 06:49:55 am

Anyone interested in filing a class action lawsuit against EDD? I was six weeks behind in pay they owed me, I finally got two weeks, but I'm still a month behind! We have rights..

Christina

9/23/2013 02:54:51 am

Anyone interest in filing a class action lawsuit? [email protected]

Christina

9/23/2013 02:55:07 am

Anyone interest in filing a class action lawsuit?

Christina

9/23/2013 02:55:33 am

Anyone interest in filing a class action lawsuit? [email protected]

Josh

9/23/2013 04:07:42 am

It's a major glitch in the system. Google it. I haven't received a check since 8/16!!!

John

9/23/2013 06:29:36 am

I'm in the same boat Josh. I haven't received a payment since August either. Can't get through on any of the tips and tricks. I'm totally frustrated.

Renee

9/23/2013 04:07:43 am

Thank you! It worked for me too!!!! They had mailed my Statement Claim Form back to me after 6 weeks, stating that something was wrong. The Representative viewed the claim, and found nothing wrong, so the manager released the funds. I'm thankful to God for helping me too.

brandon

9/24/2013 01:48:41 am

just tried this 855 number guy came on was very helpful only had to wait like 10min after endlessly trying to get through on the 800 number and Vietnamese lines to no avail

James

9/24/2013 03:49:58 am

I just tried the 855 number and it finally went through on my 8th try. At first it said they couldn't take my call then finally it gave me a wait time of 10mins and I finally spoke to a very nice lady that helped me out to get my payments back on track. Thanks for a tip that finally worked! :)

vijay

9/24/2013 06:28:20 am

what is 855 number?

v j

9/24/2013 06:32:12 am

i have gotten my award notice and sent them the form did not get no payment . did receve the coninue payment form sent back no payment . 100s of call . 4 e mails , no answer. oover a month unemployed . can not get any body to answer . pls help any body

Bradley

9/24/2013 09:40:08 am

$100 to the person that can connect me to a live person who will help me. We can meet in the am this week.

Alison

9/25/2013 01:29:51 am

I just called that 855 number that was working for people, someone answered after a wait time of about 5 minutes, and asked if I was calling from an EDD office. When I said no, they would not help me because they said that this is a private number and someone "had the nerve" to post it online who wasn't supposed to, and this number never should've been out there and now they're getting tons of calls, and that if I needed to speak with someone who could help me, I needed to call the public (800) number that we've all been calling and can't get through on, and that was all the info they'd give me. She was very nice, not rude at all, but also gave me no information, and that was that. So, looks like we're back to square one. I haven't gotten paid since 8/13/13.

9/25/2013 02:01:39 am

1-855-222-9028 Number worked, wait time was about 5 mins, spoke to Miguel who helped me out, problem was resolved in 35 minutes. With this line they may ask you "what office are you calling from" that's where you say the city of your local EDD office (mine was East Los Angeles) then they will proceed with dob, address, and phone number.

Alison

9/25/2013 03:08:56 am

How do you know your local EDD office?

9/25/2013 05:50:47 pm

http://www.edd.ca.gov/office_locator/

mcafee97

9/25/2013 02:57:09 am

Help! 855# not working. Nothing working. I filed for first time on 8/29 and still can't get a hold of anyone. Are these people crazy? It's 9/25 @ 10am. 855# says too many calls and hangs up on you after you put in ss#

John

9/25/2013 04:34:14 am

You're not alone. I have not been able to get through on any numbers or with any of the usual tips and tricks. It's total gridlock at the EDD. I haven't received a check since August. It's hopeless.

Bradley

9/25/2013 05:47:39 am

855 worked on 9th try. Recordings are short. Just keep calling back until that awesome music starts playing. At that moment you can breathe again. I called at 1145a. Total wait time 10 mins. I've tried everything, including emails, for 2 weeks.

nytnrz

9/26/2013 02:08:10 am

As of September 26, 2013 0830 855-222-9028 still works. I just spoke a gentleman. The general 8003005616*5-1-1-0 IS THE BEST OPTION! In fact the only one I have ever used. Unfortunate the influx of calls jam the lines. 855 works ....5-1-1-0 IS THE BEST

Nora

9/26/2013 02:45:36 am

9:40 am 9/26
Cannot get through on 855 number or employer option. Have been calling since 8am. Called the San Bernardino career center and the woman there was just as frustrated (but super sweet) as all of us with unemployment. They give them no info, they don't have reps there, and all they have are a computer and phone to use the same sites and numbers we already have. She said the phones aren't even hardwired to edd.

I called the labor dept who gave me the # for the directors office. The guy on the phone would not help, was EXTREMELY rude (nasty would be a better term) and said their online contact is best way and that it's a 12 day wait time for a response.

I told them if they continue to not help or pay people that lawsuits were going to begin and all he said was "I know".

Here's the directors office #. Maybe we should all start harassing them.

919-654-8210

Bill

9/27/2013 03:02:47 am

Sept 27... The viet line will hang up on you when you dial 12117 so I waited for the guy to pause -dialed 1- waited for him to pause-dialed 2-waited for him to pause- dialed -1- pause-1 long speech -pause-5

To Nora:

9/27/2013 03:28:35 am

Nora: you are right, everyone should call the directors line as many times as they did trying to get through to a rep,

Tony Pfeffer

9/27/2013 06:20:41 am

The number is confidential. EDD will change again. You may be disconencted if caught using this number.

LDIAZ

10/7/2013 01:36:47 am

Anna - you are a saint. your instructions worked and I was able to get through after two weeks of trying to get through to a live body. Thank you so very much for sharing. For everyone else's general info I filed my claim online and on 9/19. I have been informed that only today my claim forms and general info is going out in the mai and it is now 10/07 this is how delayed things are with the EDD. Just want to give everyone a heads up.

Marty G.

10/7/2013 02:08:33 am

OK my peeps..I called the 855 number, took about 15 tries, but got through, ten minute wait and the most delightful rep came online.

Do it, it works.

FYI: ALL EXTENSION BENEFITS, REGARDLESS OF WHAT TIER YOU ARE ON WILL EXPIRE DEC. 28TH. FEDERAL EXTENSION PROGRAM IS DONE WITH AFTER THAT.

Don link

10/7/2013 02:33:13 am

The 855 number worked great for me. Many, many thanks!!!

John

10/7/2013 03:00:37 am

No Help at the 855 number. Told once again they cannot help at this number that it is only for people who have an eviction notice.

JobSeeker2013

10/9/2013 07:21:49 am

! tried the 855-222-9028 number and got thru right away and i called after 2pm PST. The guy was super helpful and very nice. What a relief.

THANK YOU ALL FOR ALL THIS WONDERFUL INFORMATION!!!

GOD BLESS AND GOOD LUCK TO ALL!!!

josh

10/10/2013 03:59:08 am

I called 310-330-5904
This worked for me! I'm in los angeles and she transferred me to an agent. Been trying for 8 weeks!!!!!

Mike

10/10/2013 04:46:41 am

^ Just called 310-330-5904 too, and it worked. They transfer you to an adjuster.

Joe

10/24/2013 02:04:29 am

Josh thank youuuu so much that 323 number work for us.

WillPill

10/14/2013 01:54:01 am

The 855 # is not working now.....the lady was very nice but would not help.....she says go to a service center and they can get through faster...trying the 310# now

WillPill

10/14/2013 03:01:01 am

Ok...I dialed 415-351-7200 was asked to dial O to hold. Was on hold about 20 min. got a rep who asked for my social then was transferred to Sacramento. The rep there was very nice and was able to help. Good luck!!

Brian

10/15/2013 01:51:07 am

Worked perfectly today. Waited two minutes and talked to a live operator. She took care of everything. This was so easy after trying every other way. Thank you for posting this !!!

WillPill

10/16/2013 01:45:35 am

The 415 number has changed some. If you get a message that operators are busy, hang up and try again until you get music....then you are in the que .....good luck.

rosy

10/17/2013 02:19:36 am

yes "thank you " fusteraded after a few weeks but was finally able to get threw i tride the vitnameas # did the all the steps finally got the music but then herd them speak againe then no music or sound stayed on till a very helpfull girl was able to help me .

Andrea

10/17/2013 02:58:54 am

Finally got through today!! The 800-300 number....5-1-1-0 is the only way I could get through. I started calling at 8:00. Got through in 30 mins of constant redialing. I was on hold about 15 minutes before I got a rep. She was very sweet and helped me. Still no benefits though. Waiting on a claim form they were late sending me. Mailed it back on the 11th. Once they process that I should be getting my debit card and benefits. Good luck everyone. It is a HUGE nightmare that caused me great anxiety.

joe

10/18/2013 02:54:19 am

the 855 222 9028 number is disconnected. im trying the 310 # now

Jamie

10/23/2013 09:43:49 am

Did that line work

Jamie

10/24/2013 01:40:15 am

310 worked today! 20 min

Virginia

10/25/2013 02:47:13 am

This trick worked like a charm. I got through in a few minutes.. Fast

Thanks

yenny

10/25/2013 03:02:41 am

This was so awsome!!!! it worked great and i got a nice lady who also spoke english and she helped me out right away with no problem!!!!! This tip saved me from going crazy!!!!

jim

10/25/2013 03:23:28 am

OMG!! After a month of BS this works, THANKS so much

dee

10/28/2013 03:10:30 am

I'd wrote a comment some time in Sept. about my success story and here I am again with another one:) .. it still works; again, I didn't press ANY buttons, was on hold for a little while, the music completely stopped for a few minutes, then a lady answered but this time the lady answered in Vietnamese (as opposed to the 1st time a lady answered in English). She was asking me if I speak Vietnamese and I said no. She was about to transfer me to the dreaded line I can never get through on but I spoke to her very nicely, told her to "please" help me because I have been emailing and calling and nobody answers. Thank God she helped me. She said that she'll do it this time but next time I have to call the other number. From the time I called to the time she got on the phone, was about 9 minutes. I called at 9:30 a.m
I am trying not to complain because God is good but I will just say that EDD needs to get their communication methods up to par; makes no sense that we have to trick EDD into assisting us. The whole thing is ridiculous. Just explaining, not complaining:)
Hope u all get through:) God bless:)

kim

10/30/2013 01:22:12 am

This worked. OMG!!!!! I just spoke with someone (very nice person) using this tip -- after not getting paid for all of Oct '13 and 3 days of trying for 4 hours straight! Great Tip!

Aaron

10/31/2013 04:42:50 am

works very nice thank you

Keisha

11/1/2013 01:30:21 am

Vietnamese options 1-2-1-1-0 then you will get hold music. Every time that I've used the 1-2-1-1-7 option it hangs up on me.

keisha

11/1/2013 02:00:38 am

63110 works as well

Amanda

11/4/2013 02:55:12 am

619-525-4995 (san diego call center)
310-330-5904 (LA call center)
415-351-7200 (sacramento call center)
1-800-300-5616 (15110 have to call a bunch of times until you get "welcome to EDD" message and then go through the prompts, but then there's too many people in line waiting-try back)
800-547-3506 (vietnamese line to eventually be transferred to dead air)
855-222-9028 (disconnected)
None of these numbers work!!!!!!!!

Xtina

11/6/2013 05:53:15 am

I just tried this two days in a row and it worked both times, you still have to wait to here the " Welcome " intro and not the "Thank you intro" which for me was once in every 10 or so calls, and the first time I tried it once I pressed it 0 it said please wait, then we have too many calls try again, so I did and then i got through. The man on the other side was very nice and helpful-turns out it was a clerical error on their part.

cbk

11/13/2013 02:28:50 am

Vietnamese number + 12117 isn't working anymore

Nadia

11/13/2013 04:00:37 am

OMG this actually worked! I did it a couple times and it went through after the 3rd or 4th try. You have to dial the number quick!

The lady I spoke with was very nice and helpful!

THANK YOU SO MUCH! Good luck to everyone!

christy

11/13/2013 06:41:29 am

call this number it works after 2 pm ca time 714-782-1385 keep pressing 0 till u speak to someone worked great ,they were a big help

cattus

11/15/2013 02:15:28 am

YES! YES! YES! After 2 and a half weeks of calling starting at 7am and going nowhere until noon, the Vietnamese line got me through to at least answer why I'm not getting payments. He was very nice.

family of three

11/18/2013 12:38:53 am

Just called the Vietnamese line like Anna said.

1-2-1-1-7 did not work multiple times for me.
1-2-1-1-0 did not work multiple times for me.
6-3-1-1-0 worked the FIRST time for me (I dialed them in order, as SOON as the guy started talking in Vietnamese, one after the other pretty quickly)....was on hold for about 5 min with elevator music playing, then a guy came on in English (with a very thick Vietnamese accent) and was EXTREMELY helpful. Gave him my social, and he was able to look at my file and give me very specific information that I needed.

Just an FYI, I've been calling since 8:00am on the dot, and just got through at 8:27am by using the 6-3-1-1-0 option.

Another piece of advice. I qualify for the deferred extension program. Got other claim forms in the mail though to file for a lesser award amount. He told me to NOT fill and send those in, as I am eligible for my previous (higher) award amount from last year. He said I should be getting updated forms in the mail by the end of this week. Just for any of you who might be in a similar situation...

Tee

11/18/2013 02:16:04 am

Just called Vietnamese it keeps hanging up on me

j link

11/18/2013 03:22:23 am

i cant get thru to the numbers. ive tried all of it but nothing works can someone help me. highly appreciated! thanks a bunch!

Tee

11/18/2013 04:37:55 am

J try the 310 # I just got thru stayed on hold 45 mins but the guy helped me out

Danielle

11/19/2013 03:50:56 am

Nothing is helping me!! :(

Danielle

11/19/2013 04:08:56 am

310-330-5904 this worked!!! I was on hold for about 15 mins but still it worked

Rosa

11/25/2013 03:11:26 am

I am on hold right now for about 6 minutes. i dialed 1 800 - 300 - 5615 1 for English and 5 1 1 0 ALL AT ONCE! I hope someone answers soon . if you press 5 then 1 then 1 then 0 sperately, it will say there are too many callers and your call can not be answered please try again later. so make sure you press 5 1 1 0 so you can at least be on hold for a rep!!!

Jenna

12/6/2013 01:56:28 am

None of these tricks are working for me :( I have called over 25 times today so far...

Ever Feel Like Just Driving Down To EDD And Bashing Their Heads Together?

12/11/2013 05:42:18 am

I have tried all of these freaking routes and I still cant reach anyone in their damn offices and I submitted my shit at the start of November Still sitting here waiting for this mystical fucking card to arrive. No response from them to any emails or anything. If you work at the EDD offices you obviously don't fucking work perhaps you should switch positions with the rest of us who can actually do the simple task of answering the mother fucking phone!

Jesus

12/13/2013 07:05:24 am

Success just activate your edd visa card then go into profile settings turn on notifications and you will be alerted through email or text right when your card is loaded then what i did was get my bank routing number and debit account number and and made a one time transfer account to my primary bank no need to go into bank any more hassel free plus i keep my awsome bank open and even though no more direct deposit from work i still kept same rate no charges. Just saved edd b of america website on my phone to log in and wala! Easy simple stress free technology comes in handy but can get comfusing just need the right people to show you the way. All comments are great learnend alot thank you everyone hope thus made your life easier happy holidays!

Josh

12/19/2013 04:07:51 pm

I have to call edd in the morning any advice? Is this still working?

Josh

12/20/2013 03:15:42 am

I called the 310 # and I've been on hold for an hour and a half

Juan

1/13/2014 01:31:13 am

OMG Thank you Anna! It worked! Thank you so much!

Gene

1/15/2014 04:12:15 am

None of the above tricks worked. After trying all week and hours of wasted time, the battery in my phone finally ran out. This Sh*t is ridiculous.

If there are any lawyers out there who are looking for clients for a class-action lawsuit against the California EDD, please post your info.

We can't seem to get their attention by calling, I'll bet a lawsuit will! I bet it will spur them to do something about addressing the needs of people in a timely manner.

1/23/2014 12:53:06 am

01/15/2013 4:48pm

Vietnamese line worked like a charm for me too. 1-800-547-2058. Then the magic numbers 1-2-1-1-7 and wait for music and someone will pick up. Worked for me this morning.

Tricia

1/23/2014 02:23:08 am

This worked for me too. So frustrating calling the main number and being hung up on time after time after going through their whole automated bs. Anyhow the lady I got was really rude, guess using this method must piss them off. But did get what I needed. Thank you very much!!

Rock View

1/31/2014 12:57:06 am

1-31-14 Thank you all for all the posts here, they helped me get thru. Vietnamese line worked like a charm for me too. 1-800-547-2058. Then the magic numbers 1-2-1-1. Called phone number, listened to Vietnamese message and at end of message pressed 1. listened to next message end I pressed 2 next message end I pressed 1 next message end I pressed 1 then the music began playing and I waited until a live person answered in Vietnamese I said hello in English they responded in English and helped me. Note: earlier post said press 1-2-1-1-7. Pressing 7 will disconnect you. I only used 1-2-1-1. Good luck to all!

Deb

2/21/2014 12:17:59 am

ok - the Vietnamese number worked - got a great lady! Thank you!

Michael

4/8/2014 03:15:32 am

Nope. Didn't work. The worst part is that, on the English line, you have no choice but to wait through the advertisement saying you're a fool to wait when you can just file online, when the whole reason you're calling the number is because the web site told you that you couldn't apply online. What an automated slap in the face, just before the kick in the crotch of being told to call "later," as though you just got them at an unusually bad time.

Melissa

4/25/2014 02:34:59 am

Worked like a charm on the 1st try!

Jen

5/6/2014 02:53:36 am

worked 1st try! thaaaaaaank youuuu!!

5/16/2014 03:25:19 am

I have used this trick twice. The first time got someone on the phone within 10 minutes and the second time it only took 3 minutes!!!!

Christy

5/27/2014 09:27:38 am

DOES NOT WORK. It rattles through it's recorded message & then hangs up.

5/29/2014 04:06:56 am

Christy the same thing happened to me but if you call earlier you should be able to reach someone. Whenever I call between 10am and 11am Pacific Time I am always able to reach someone. I'm guessing the phone hangs up when they are closed.

Jeremy

6/18/2014 03:55:28 am

It's working for me after 20 calls to other "trick" numbers on 6/18/14. Thank you!!!

cassidy

7/30/2014 03:14:28 am

This information is the best thing that's happened to me since I got laid off. THANK YOU!!!

Adriana Ponce

8/8/2014 02:30:55 am

OMG....It works perfect, the rep that answered in English never questioned my language.....magical....Thank you!

Duayne

8/15/2014 03:30:51 am

UPDATE: It's now 10:24 a.m. in L.A., and I called 310-330-5904, pressed "0" four times, and got a nice lady who said my claim was not in that office. She gave me 213-744-2100 to call. Hispanic lady (go figure) answered and right away, no greeting, asked for my SS#. Placed me on hold a moment and another nice lady came on and told me why I was ultimately denied. At least I got through.

213-744-2100.
No prompts, no buttons to push, just an answer...

IELTS Training link

8/21/2014 05:35:45 pm

I can see that you are putting a lot of efforts into your site. Keep posting the good work. Some really helpful information in there. Nice to see your site.

Robin

8/22/2014 01:33:58 am

Sadly I didn't have a good experience. A person came on the line speaking English I started to respond in English and he said I was a Liar and that he could not help me. I said I must have been mistransferred to his line if he could get me to the right department and he gave some story about being written up if he transferred me and then I asked for his supervisor he said they didn't take calls from liars. He then went talking to him self going yes lock the account deny all claims.

IELTS Training link

8/24/2014 05:26:24 pm

Excellent post.Thanks for sharing this message.Really,Your blog is not only instructive but useful too.

tea

9/22/2014 03:03:01 am

This morning the Vietnamese # (800-547-2058 then immediately upon answer quickly dialed 12117) worked like a charm! I was on hold for 8 minutes when someone answered in Vietnamese - I simply said "Hello, can you hear me?" I was instantly placed on hold, and within moments a very nice young man answered in English and answered every question I had. Thank you, all, for the hints and clues. Saved me a boat-load of heartache.

James

9/29/2014 05:00:51 am

Followed tea's instructions above. Worked! Got my questions answered and had my claim filed.
Give each number of 12117 when Vietnamese voice starts to give instruction for pressing number for the next selection. Wait just a little bit after music plays. Then an English speaker appears.
Thanks a bunch to the original poster!

Dena

12/2/2014 05:56:49 am

I've tried all these tricks that everyone had left, I've tried now 115 times in the 800 number, those were for 2013' anyone have some new tricks for 2014... Cause I think there menu changed. So stresse,

Destiny

2/4/2015 12:23:40 am

How do I get through for disability?

2/17/2015 02:02:18 am

This worked for me today.

Thank you all.

bng

2/19/2015 04:18:24 am

Anna's guide works (As of Feb 19, 2015). 800-300-5616....Unfortunately I called in 12:07 PST and EDD is already closed. I'll try again tmrw (reason: EDD did not call me for scheduled interview)...

Jax

6/23/2015 02:10:52 am

This still works! Took longer than the 1 min stated, but I actually talked to someone and helped me! Thanks!

Janet link

6/23/2015 08:01:22 am

So as a skiptracer I was getting INFURIATED not being able to get a different # so I called the state of california directory service (usually used to find a specific employee) and was told to call a special edd line at 916-654-8210 tell the person that answers (do not push # for disability; wait to talk to a person (#4 i think)) let them know how much trouble you have been having and they will transfer you via inside line and your in.....no wait time.

JANET

7/15/2015 11:44:25 am

the number i gave above goes to the edd disability directors office. they are friendly and willing to help they cannot give claim status or anything, but they will transfer via their inside line!

1/28/2016 08:25:00 am

Thank you SO MUCH. This worked--the person I got transferred me immediately, and I got through to a person at disability immediately (no hold time) who was able to answer my questions.

Deanna

12/2/2016 12:00:36 pm

This literally saved me from going insane!! Worked like a charm I have been trying to get through for weeks.

Mick Spitalnick link

7/14/2015 04:04:44 am

For disability, I used 530.741.4151 and shortly got through to a live person that kindly transferred me and low and behold, after another very short wait, a disability rep was on the line! She did inform me two things out of the gate, one, her office number is only supposed to be used when calling from an EDD office, and two, after pulling up my SSN, she informed me that I was calling the wrong office as she was in Marysville,Ca.(?) and I'm in Santa Monica. When I politely asked if she could help me anyway, she said yes, but next time . . . She put me on hold long enough for me to think she hung up, so I hung up. Five minutes later I had in incoming 916 number. Knowing 916 is a Sac area code, I answered. It was the rep calling ME back apologizing for having me on hold for so long! She was very helpful and sympathetic of my concerns. 530.741.4151 Enjoy.

joanne

7/15/2015 03:04:43 am

This works! THANK YOU SO MUCH! XOXOX

Will link

7/20/2015 07:00:19 am

These tricks don't seem to be working as well as anymore. I did use it about 3 weeks ago and got someone who said I needed another phone interview. Then I got called on 7/15, my interview day an hour earlier and was told the computer was down and I would be called back later. So far I was never called back and all the other language lines went dead on me several times of calling all morning. This back and forth calls and mailings has been going on for almost 2 months now to get this technicality cleared up and out of EDD red tape hell.

John

7/23/2015 02:37:53 am

Incredible -- it still works! It worked within 2 minutes today.

Leslie

7/28/2015 03:51:30 am

Anna, that was awesome. I kept calling and emailing with no reply! Finally got through, and received a update on my claim. I just called the EDD number (1(800) 300-5616) dialed 1 for English, followed by 5,1,1,0. Awesome. Bless you!!!

Bill

11/23/2015 08:53:00 am

This worked for me. Thank you.

Kathy

7/29/2015 01:57:30 am

Worked!

Jose

8/14/2015 05:18:24 am

I tried for 3.5 hours to get through. Finally at 11:40 I got through but wouldn't you know it. I got Lequeesha as a rep and she was totally worthless. Wouldn't let me explain my situation and kept cutting me off. Ebonics in full swing. Why are these people allowed to do anything that involves any importance? They are unprofessional, rude, and unintelligent. She had a Shaquita attitude before I even said a word. Why? Why are these people allowed to work? I asked to speak to someone else and the monkey bitch said "bye" and hung up. I said all of 3 words the whole phone call. She was also making up things to get me to be satisfied and hang up. Worthless.

John

8/14/2015 05:21:41 am

Please don't post racist and hateful crap here. It' soooo inappropriate. Try an Aryan site next time, thank you.

Truth Hurts

11/23/2015 08:55:12 am

His name sounds Hispanic to me. He's also got a valid point. If you act like a dumb ape then you should be called out on it. These useless people are collecting a fat government salary paid for by us. Someone needs to fix it.

Natalie

9/3/2015 06:49:28 am

Did not work for me. After the Vietnamese phone hang up.

David link

11/10/2015 09:31:12 am

At 9:15am I followed the instructions as detailed in steps 1-3. A message was repeated a couple of times and I was connected to an operator within a minute. Spoken English with accent but I could understand her just fine. My issue was resolved within 5 minutes.

Thanks for the information!

Todd Ferguson

12/3/2015 08:30:12 am

a lady answered in Vietnamese but also spoke English. My issue was solved ever so politely

Shelley

12/8/2015 09:25:28 am

This was wonderful, Thank you! Very polite and so helpful, makes me teary eyed after jumping through so many hoops to get through!

Val

12/10/2015 02:43:49 pm

I keep getting hung up on!!! Help....

king

1/13/2016 11:54:05 am

thanks for the great tip, worked perfectly.

Online directory in salem link

2/2/2016 01:50:31 am

Now a days each and every aspects has its own short-cuts and tricks. But the tricks handled in this post is something different and useful too.

a4ndinesh link

6/23/2016 09:35:40 pm

Here are the steps I took. I hope they work for you like they did

Lisa Woodcock

9/21/2016 09:27:43 am

This worked the first time I tried it. The person answered in English after less than a minute on hold. Amazing!

Philly link

10/18/2016 12:43:58 pm

Hi there, Can anyone help me through state disability not unemployment department? Every time I get a chance to speak to someone they would transfer me because its not state disability dept.

Thanks

Denise

11/10/2016 08:45:06 am

Nov 10, 2016 This worked great @ quickly!

Gerald

1/27/2017 11:06:25 am

Used it this morning, I was on and off the phone in 7.5 minutes. The lady was ultra polite, and I got my buisness done. U rock.

jacey

3/27/2017 11:24:52 am

I've been trying all morning to speak with a 'LIVE' representative but there isn't an option for that. I tried the 671 trick and now i'm in the queue waiting on hold - you have to enter 671 while the automated message is playing and it quicks you out into another system where they ask you to input your SS#, etc. Seriously, the State needs to get their systems in order - this is the most frustrating thing to deal with when you're injured and stressed about not being able to work!

William link

4/25/2017 08:28:41 am

Worked perfectly

Shal Barker

6/1/2017 11:16:53 am

Unbelievable! Worked like a charm! I wasn't even on hold for 1 minute and had an english speaker answer!!!!

Ella

1/25/2018 09:21:35 am

I had to press 7 again in the end but it worked!

alfre

2/23/2018 10:27:51 am

very helpful finally able to speak to a rep

Sebastian Howard

10/23/2018 01:36:01 pm

This tip WAS working for me just a few days ago but I tried it today a million freaking times, along with Anna's tips and other people's comments and it would not let me through.

jerri

6/25/2019 08:51:28 am

2019 June Vietnamese Number still works 1800-547-2058 press 1-2-1-1-7 they speak english once you get to live person. very nice at that.

Lynne

9/6/2019 10:52:34 am

I'm glad I saw your old post. Thank you! What took me 3 days of trying to get a live 'English'-speaking person, it only took 1 min. And, the person i spoke to was very polite!

Ann

1/30/2020 09:27:31 am

Many years after the original posting but I just want to say that this worked for me. I was so grateful to see this. EDD wouldn’t let me hold for a live person otherwise (kicked me off the line after I entered my SSN, stating that their were too many people ahead of me). This way, I got through almost immediately.

Jan

2/19/2020 09:49:17 am

Thank you thank you thank you!!! I have been trying to get a hold of someone for weeks! Waited an hour today to then be hung up by a rude employee!! Called like you instructed and was helped in mins by a very helpful employee. They released my payments the edd had been withholding for over a month! I can afford rent now!

Leah L.

4/18/2020 03:36:04 pm

This didn't work for me unfortunately, I tried every trick suggested on this website without success :-( I also tried contacting EDD through Umployment Online, but I never got a response back to any of my emails in 2 weeks.
Here's what finally did work for me, and *bonus* it was easy and fast! I called my local EDD office at 2:30 pm Friday (took 5 mins, got 2 busy signals, hung up, got a live person on the third try).
I explained my situation, and even though it was after noon call center cutoff hours, they were able to immediately transfer me over to a live representative at the central office who was friendly & resolved the issue for me (wages missing, causing 4/5/20 claim to be denied) all within 15 minutes total.
*** This may be the key, I live in a rural area of California. If you are unable to get a hold of a human at your local EDD office, try calling a rural office instead.
Sincerely hope this helps sometime else, good luck everyone!

Leah L.

4/20/2020 05:54:49 pm

[Updated]

This is how I finally got through to a live human after unsuccessfully trying to call and email them for 2 weeks *bonus* it was easy and fast!

I tried every hack & trick posted online without luck, this time I called my local EDD office at 3 pm Friday. It only took 5 mins - 2 busy signals, hung up, got a live person on 3rd try.

I explained my problem and even though it was after noon, when the state call center closes, they were able to immediately transfer me over to a live rep at the state office who was friendly & resolved the issue for me (wages missing, causing my claim to be denied) all within 15 minutes total.

*** TL;DR
I called at an off-peak time AND I live in a low population, rural county in California.
If you're unable to reach a human through the state Unemployment phone numbers, or your local EDD office, try calling a rural office instead.

To find a rural county office, search EDD on Google Maps. It will show a list & map of offices with numbers.

Sincerely hope this helps someone else, good luck everyone!

Leah L.

4/24/2020 01:20:30 pm

[Update 2]

* Call later in the day (Got through 4 pm yesterday when I had to call again)

** Sample list of Northern California Employment Development Department low population county/city office phone numbers:

[ For local or more results, search Google or Google maps for EDD near me and/or
America Job Centers of California (EDD office finder) - https://www.careeronestop.org/LocalHelp/AmericanJobCenters/find-american-job-centers.aspx ]

1. Del Norte County, Crescent City:
707-464-8347

2. Trinity County, Weaverville: 530-623-5538

3. Siskiyou Co., Weed: 530-938-3231

4. Tehama Co., Red Bluff: 530-529-7000

5. Modoc Co., Alturas: 530- 233-4161

6. Glenn Co., Orland: 530-865-6165

7. Colusa Co., Colusa: 530-458-0326

8. Plumas Co., Quincy: 530-283-1606

9. Lake Co., Lakeport: 707-263-0630

10. Lassen Co., Susanville: 530-257-5057

Danielle

4/21/2020 09:22:18 am

What was the local number you called for your area? I’m in California and can not find one that doesn’t transfer me right to the state EDD. Thank you!

Leah L.

4/24/2020 01:22:25 pm

Hi Danielle, above your comment I posted a second update with some specific numbers you can try. Good luck!

Shamara C.

6/8/2020 11:27:11 am

Hey Everyone! I ceritifed for benefits via the EDD portal and the staus has been "pending" for over a week. I attempted to call the main # (800-300-5616) but of course...was unseccessful :( I also sent an email but haven't received a response. I came across this helpful platform and tried calling a # that was suggested (866-401-2849) I pressed 2 until the message asked me to make a valid selection and then pressed 0...it put me in the hold queue and stated my call would be answered in 3 mins...completely untrue!! After 1 hour and 30 mins of holding, someone was able to access my account and answer some but not all questions. The representative told me that he would put my file on his bosses desk and mark it as "paid" and I would see the update within 24 hours. He said that he didn't have the authority to override the payment status but it would be done via his boss. He was very polite and chatty. We even talked about alI the tricks and numbers I used to reach him!! I just have to have faith and trust that it will be done at this point. I will come back in 24 hours and update you guys on the outcome!!! Wish me luck!! Happy dialing folks!!!

Ashley Palmer

6/16/2020 08:37:17 am

Did you get paid?

Stab Master Arson

6/24/2020 04:01:01 pm

Fuck EDD. Fuck the administration. This whole system is fucking trash.

Victoria

6/30/2020 05:53:27 am

Anyone have a good number to get through recently published?

Connie Y

7/31/2020 09:11:49 am

This post is very old. Is there a new number? I couldn't get through at all? Please help I've been calling for over a month daily! Please anyone e who cares help

Steve Moreno

10/15/2020 12:08:56 pm

As per Shamara's post on 6/8/20 I called the 8664012849 number and followed through as she suggested, and was on with a helpful live Tier II adjuster within 30 seconds! Be ready with quick to the point information on what the problem is and what needs to be done as they won't waste any time beating around the bush, but if you have information that is precise as to the problem and needed fix, as I did, the adjuster told me exactly what she was placing into gear for the corrections to occur properly, back paid adjustments, $300 LWA additional corrections, inclusion of additional LYFT rideshare income , all now in gear, that I should see these changes in effect within 2 weeks! Cain't believe how this worked as without this I was doomed to never get through, as of lately. Approx 2 weeks ago you could at least be put on hold and wait it out an hour or so to eventually get picked up for certain, but lately the recording just states 'to many calls, cain't take your call at this time' and then disconnects you. Once I found this page and tried it....all problems immediately solved! Best of luck to all.....Try this it works!

Dawn M Kimmerle

1/27/2021 01:56:38 pm

Omg it does work. Even To this day, 9 years later!

Brittney M Miller

4/1/2021 02:34:49 pm

Still works as of April 2021! The lady answered in Vietnamese but when I replied in English so did she. Very kind woman. Opened my claim for me in less than 10 minutes. I love you, I love her-- and I thank you both profusely.

Joe mama

4/12/2021 10:26:22 am

Im gonna bomb the call center. Fuck EDD

Frankie Pinocchio

4/26/2021 02:29:28 pm

So there is a guy charging people $30-80 to use his program that auto redials the Edd office (and other office numbers but this post is specific bro help with EDD) and rit makes it so you don't have to wait through the prompts and press all the button and you just end up giving up. Now that's cool and all, but you would think that a guy who knew how frustrating it was to call 100 times to get through that he made an app to help, you would truly believe that he would offer that helpful service for free instead of making money off of those he knows are already desperate. With that said, it's lucky that im good with computers and apps and what not so I'm going to tell you how to do it for free. First you need to download "Auto Redial" (I know there are a bunch of apps on the play store called that so I will add the link at the bottom-its the one with the purple background). Once downloaded, open the app and the settings/call screen will pop up (screenshot will be attached to this post as well) but it will look something like this⬇️⬇️⬇️ just fill it in with info I provide below

Telephone number: +18339782511,1,,,,,,,,,,,,,,,,,,,,,,,,,,,,,1341 (yes this is correct, I will explain below)

Extension number: DO NOT FILL OUT

[START]

Duration of the call (including dialing):IMPORTANT- DO NOT FILL OUT or your call might end automatically even if you get ahold of them

Number of calls:

< 1000 (doesn't really matter just make the number 100 or more)

Interval between calls:

< 3 > sec(s) (also not a big deal just the amount of time from when they hang up and when the app attempts the call again

Compact panel for dialing instead of full screen - I don't use this feature always. It's not necessary but you can check it out if you want

SO TO RECAP:
What we are doing is basically using a program that will make a call to a specific number and if that number ends the ï numbers, waiting for prompted redialing and reaching for your phone. All you have to do is keep you ears open and you can go about your day until you get ahold of a real person. in fact I have been auto redial ing the EDD the whole time I have been writing this post.

Your welcome,
Let me know if this post helped you

Again important to copy exactly as it is written:

Macro number : +18339782511,1,,,,,,,,,,,,,,,,,,,,,,,,,,,,,1341

If you are trying to get through in spanish replace the first 1 with a 2 and then add 2-3 more commas before 1341. So I think it would look something like this for Spanish +18339782511,2,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,1341

Link to the auto redial app (android):
https://play.google.com/store/apps/details?id=ru.lithiums.autodialer

Drew

5/13/2021 02:25:16 pm

Thanks brother!

Cameron Carpenter

5/13/2021 02:45:28 pm

READ!! ( This worked for me with minimal effort ) May 2021

Call your local emergency job center and ask if they can help. My local job center ( in Central California) used to have EDD claims reps in the office but they left when the pandemic happened (hahaha) but the job center gave me the right number and transferred me to their partners. The job center line was busy for about 30 min before I got through at 2:00 PM (probably after lunch break) and once I got transferred, the partner associate picked up immediately and I had no hold time. It is these partners that can help with EDD claims.

My payments were pending for the past 5 weeks. I certified for benefits each week with the hopes that it would resolve itself and assuming that I did not have to reapply for a new claim. Right when I explained my payments pending situation, the woman helping me said it will get fixed in minutes and she was not kidding. She typed away and fixed up my account, explained that I had a "Stop Payment Hold" on my account (not due to mistake during certification) and that within 24 hours my EDD UI account should update and be working normally again.

THIS IS A GLIMMER OF HOPE AND A DIRECTION TO TAKE for anyone out there still struggling to get their payments approved, especially in California.

While there seem to be bugs in the system and somewhat shady stuff happening at EDD on the upper levels of management, the normal people working there are trying hard to help folk like you and me out and I am grateful that it got fixed so quickly... the people helping were happy to help. Good luck everyone!

manwell

5/24/2021 01:56:12 pm

i love you... this worked in 5 minutes.. i was skeptical, now i'm just talking to the EDD lady instead. You need a nobel prize.

Jorge

6/2/2021 12:08:48 pm

What number did you call? I’ve been trying to get a hold of edd for months.

Happy Panda

7/30/2021 09:50:48 am

Calling (800) 547-2058 and pressing 12117 does work as of July 30, 2021. I heard the music and was helped by a very nice Vietnamese lady.

Antonio Bernal

8/2/2021 01:27:21 pm

dial (800) 547-2058 as soon as you hear the recording, press 12117 it will then immediately take you to the hold music. I am currently there as I am typing this. The number sequence definitely works as of 8/2/21 @ 1:27 pm

Antonio

8/2/2021 01:44:14 pm

it worked.....it's now 1:43 pm and the sweet lady that helped me took care of everything.

Janusz Krakowiak

8/20/2021 04:29:22 pm

It works as of 8/120/2021

Peter Chu

8/23/2021 12:31:56 pm

As of 8/23/21 did not work for me. I pressed 12117 as soon as I heard the recorded Vietnamese voice and the recording just continued in Vietnamese and then when recording was completed it beeped three or four times and automatically hung up the call

Daniel

8/30/2021 10:33:09 am

I just got though on the Vietnamese line. (8/30/21) I just pressed the same numbers that it has been telling me to press when I try to get through on the English speaking line. Each time the recording started to speak I pressed the next number. Then after pressing the last number the hold music started playing and I had to wait close to 40 minutes but eventually a very nice man picked up and said hello in English and he was very helpful

Ashh

9/9/2021 08:37:40 am

[ AS OF 9/9/2021 THIS STILL WORKS. ] I just tried the 12117 Vietnamese option method and got through after about 15 minutes. I had to call back 2 or 3 times until i finally got the music and then waited like 15 minutes until a nice man answered and helped clarify my claim status for me. Make sure you listen all the way through after pushing the numbers, if it hangs up, just call back and try again.

tom t link

12/6/2021 01:09:04 pm

worked for me. I selected options 1 - 1; which then placed me on hold for 5-10 minutes. I tired the english line 5-6 times each day last week and was promptly hung up on by the automated system saying " try back at another time"

JaQuay F.

11/16/2022 01:25:10 pm

So it’s November 16 2022 and I seen this post not being able to get through to EDD for 2-3 days calling non stop and I called this number like 3 times and I finally got through to someone who helped me with my claim that I filed online so Thank you so much for this genius way it did work God Bless You

ihs ltd link

12/11/2022 11:11:11 am

nice post..

BetterOff W/O Them

1/10/2023 10:51:55 am

As of Jan 2023, the 1-800 then choose "employer" route still works!!! They have changed options for "employer", it's no longer 5 anymore. Just listen to your options and choose "employer", then you'll be connected a human. For me it was about 15min wait.

Thank you all for posting your experience and the unemployment sucks a little less!!

vince Martin link

3/21/2023 08:27:44 pm

There's a free tool on eddcaller.com and builds a contact to add to your phone that'll add pausing between digits.

3/15/2024 03:53:36 pm

Finding all of these tips was a life saver for me!! I needed to talk to someone ASAP because I couldn't log into my UI Online to certify for benefits and then when I tried to call to certify I kept getting disconnected over and over again. I was worried if I didn't get ahold of someone asap that I would not be able to certify in time and wouldn't be able to receive my benefits.

The advice that worked for me to get ahold of a live agent :
I called the 866-333-4606 phone number, I clicked the employer option which I think was “2” then clicked “4” then I didn't click anything else when prompted I just waited it out for a minute until I got put in the queue and heard music playing. I only had to wait 20 minutes to talk to someone around 3pm on a Friday!!

San Jose CA link

3/26/2025 03:58:03 pm

This page seems to offer tips and tricks for reaching California's Employment Development Department (EDD) more effectively. Given the common frustrations with long wait times and processing delays, this could be a valuable resource for individuals struggling to contact EDD or receive their benefits. If it includes specific call times, alternative contact methods, or insider strategies, it would be even more useful. A great guide for navigating California’s unemployment system efficiently!

Finally found a trick that worked to get through to the California EDD after weeks of trying.

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Tricks to Get Through to California Unemployment

If you have a reason to contact California's Unemployment offices, you probably know this is no simple task. Fortunately, there are other lesser known, and LESS BUSY phone lines available to anyone that knows them and knows how to use them.

This site will walk you through everything you need to know to get through to EDD today!

Finally found a trick that worked to get through to the California EDD after weeks of trying.

Leave a Reply.

Top Methods for Getting Through:

Archives

Categories

If you have a reason to contact California's Unemployment offices, you probably know this is no simple task.
Fortunately, there are other lesser known, and LESS BUSY phone lines available to anyone that knows them and knows how to use them.